Commercial Dealer Services Analyst (CDSA)

In this position…

Ford Pro FinSimple (FPFS) CDSA, investigate, and apply risk analysis for credit offerings for commercial use vehicles on commercial retail, commercial RCL, and commerciaLease (TRAC) contracts. Our teams also process commercial line of credit offerings, also known as CLOCs.

Ford Pro FinSimple (FPFS) CDSA is a remote position. There are multiple openings. Preferred but not required to live within a 50-mile commuting distance from the Ford Credit locations in Tampa, FL, Franklin, TN, Dearborn, MI or Colorado Springs, CO . Applicants should include a complete resume and may also include a cover letter.

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world — together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

What youll do…

Analyze and decision commercial (Ford Pro FinSimple) vehicle credit applications

Adhere to purchase approval limits and investigation standards

Sell the benefit of the Companys value proposition to the dealers and effectively maintain a consistent purchase policy based on dealer support, liquidation experience, and management direction

Understand and practice business unit financing plans, programs, and procedures

Develop and maintain strong business relationships with dealership personnel

Complete all required procedural reviews in a timely manner to identify potential misrepresentations or fraud

Perform investigations as required

Identifying issues and risks to the Company and keeping Management informed.

Participate actively in CDSA calibration sessions

Support the sales organization as required to complement business activities

Support a culture which is driven by a sales mindset in order to grow commercial market share as well as maintain a high level of dealer and customer service.

Maintaining brand awareness.

Active involvement in action plans for meeting and exceeding Net Promoter Score (NPS) goals for customer, commercial customer, and dealer customer experiences (CX, CCX, DX, JD Power).

Supporting inclusion and diversity initiatives by understanding, respecting and valuing the differences that define employees as unique individuals.

Show team spirit by respecting the needs of others, offering to help, and having flexibility by joining in team efforts to work during our busiest times (e.g. near the holidays and year-end)

Welcome positive coaching and learning opportunities to improve your skills

Adhere to PII procedures and processes to safeguard customer information. Ensure compliance with all applicable policies, procedures and guidelines in order to achieve a “Compliant” rating on all reviews and audits.

Youll have…

Bachelor of Business Administration or related Business Degree degree preferred or equivalent experience

Basic understanding of credit, financial analysis, sales, collections, and relationship management

Strong time management and follow-up skills.

Proficient technical skills, including knowledge of Microsoft Office applications, and speed and accuracy in typing and data entry

Candidates must be available to work a flexible schedule Monday-Friday which will include evenings, holidays, and

Saturdays on a rotational basis. Ford Pro FinSimple Originations services all Market Areas and time zones for the United States. At this time hours of operation do not include Sunday. Hours of operation are subject to change.

Ability/willingness to travel as needed to attend training, dealer events or in-person meetings.

Candidates may be required to attend some in-person training within the first 30 – 60 days.

Even better, you may have…

Excellent verbal and written communication skills

Sales and negotiation skills

Ability to perform multiple tasks simultaneously, while maintaining high level of organization and time management.

Analytical and decision-making skills, independently identifying and implementing solutions to problems and overcoming challenges.

Applicants need to be willing to fulfill employment obligations in a work from home environment and have reliable, high-speed internet connectivity and a quiet space (minimal distractions or interruptions) from which to work at home.

You may not check every box, or your experience may look a little different from what weve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here: (https://fordcareers.co/GSRnon-HTHD)

This position is a range of salary grades 5-6 .

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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About Ford Pro FinSimple:

Ford Credit is a solely owned subsidiary of Ford Motor Company, a leader in the automotive industry. Ford Pro, a business unit of Ford Motor Company, is our global organization dedicated to the commercial vehicle business. Ford Pro FinSimple (FPFS) is one of the 5 pillars of Ford Pro which include Vehicles, Software, Service, Charging, and Financing. FPFS is the Financing pillar, a financing brand for Ford Credit and Lincoln Automotive Financials Services for commercial customers. FPFS includes teams handling all aspects of CLOC processing, as well as teams handling aspects of multiple account customer servicing and collections.

Website:

More information about FPFS can be found by visiting https://www.fordpro.com/en-us/financing/ .

Requisition ID : 36669