Breakfast Attendant

[The Breakfast Host person is responsible for creating a welcoming first impression and providing attentive, courteous and efficient service to guest throughout their breakfast experience.
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– Must be able to convey information and ideas clearly.
– Must be able to evaluate and select among alternative courses of action quickly and accurately.
– Must work well in stressful, high pressure situations.
– Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
– Must be effective at listening to, and clarifying the concerns and issues raised by co-workers and guests.
– Conducts inventory of all food and service items
– Conducts special weekly cleaning duties
– Monitors guest satisfaction of the breakfast
– Performs other duties as required or assigned

DUTIES:

Approach all encounters with the guests and employees in a friendly, service oriented manner.

Maintain regular attendance in compliance with Valley Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag WHEN WORKING.

Comply at all times with Valley Hospitality standards and regulations to encourage safe and efficient hotel operations.

Maintain a warm and friendly demeanor at all times.

Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees.

Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.

Serve guests according to the hotel standards in a friendly, courteous, and professional manner.

Respond to guest problems, complaints and accidents.

Set all tables according to the hotel standards.

Maintain the breakfast storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.

Attend meetings/training as required by management.

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