Volunteer Services Department Assistant (Program Associate)

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## Department

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The John and Mable Ringling Museum of Art is located in Sarasota, Florida, and is a department of

Florida State University

. Learn more about The Ringling at

Careers

.
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## Responsibilities

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Reporting to the Volunteer Services Program Coordinator, this role typically:

– Maintains volunteer database and records.
– Coordinates volunteer recruitment and intake processes, including maintaining application and orientation materials.
– Ensures volunteer hours are recorded accurately and administers volunteer perks.
– Facilitates volunteer communication (email, phone, and in-person)
– Provides content, reviews, proofreads, and distributes bi-monthly Volunteer Newsletter.
– Prepares work orders for programs and events.
– Attends planning and weekly calendar meetings.
– Monitors department expenses and assists Human Resources department with purchasing needs.

Less frequently this role:

– Produces Volunteer Perks Report on a quarterly basis.
– Supports the Volunteer Services Advisory Council by assisting with meeting scheduling, work orders, and calendar preparation.
– May lead volunteer orientations and trainings as needed.
– Leads holiday decorating activities for the museum, with support from other departments.

Skills important to this role include:

– Effective communication and customer service via phone, email, in-person with internal and external stakeholders
– Previous experience with Volgistics, Raisers Edge, Blackbaud or similar CRM/Volunteer Databases
– Accurate and quick data entry
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## Qualifications

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– Valid drivers license or the ability to obtain prior to hire.
– Please note permits are not acceptable.

Education

– HS diploma or GED
– Four years relevant and/or transferable experience
– or a combination of post high school education and experience equal to four years.
– (Note: higher education can substitute for experience at the equivalent rate.)
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## Helpful

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While helpful, these skills are not required to be considered. Previous experience with:

– Customer service
– Training and/or Orientations
– Volgistics
– Volgistics is a database used by organizations to manage their activities in volunteer relationship management.
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## FSU Total Rewards

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FSU offers a robust Total Rewards package. Visit our

website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our

interactive too

l to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
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## How To Apply

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If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
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## Veterans Preference

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Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans Preference applies to University Support Personnel System (USPS) positions only.
IMPORTANT: To claim Veterans Preference, select yes to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.
Click the links for eligibility information<
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