Training and Development Specialist

Training and Development Specialist

Job Details

Job Location

Farragut Branch – Farragut, TN

Position Type

Full Time

Description

BASIC FUNCTION:

The Training and Development Specialist is responsible for designing, implementing, and managing comprehensive training programs that enhance the skills, knowledge, and performance of employees. This role will collaborate with various departments to assess training needs, develop tailored learning solutions, and foster a culture of continuous improvement and professional growth across the organization. The specialist will ensure that training initiatives align with company goals, compliance standards, and employee development objectives.

ESSENTIAL FUNCTIONS:

Training Program Development: Design and develop training programs, including onboarding, technical skills training, compliance training, and professional development initiatives, ensuring they are aligned with business objectives. Add element of 70, 20, 10 and scenario-based training.

Training Delivery: Facilitate training sessions in various formats (in-person, virtual, and blended learning), ensuring engagement and participation from all learners.

Learning Material Creation: Create engaging and effective training materials such as presentations, guides, e-learning modules, and job aids to enhance learning experiences.

Needs Assessment: Conduct training needs assessments through surveys, interviews, and performance data analysis to identify gaps in employee knowledge and skills.

Learning Evaluation and Improvement: Measure the effectiveness of training programs through assessments, feedback, and KPIs such as post-training performance improvement. Continuously refine training initiatives to ensure they meet evolving business and employee needs.

Compliance and Regulatory Training: Develop and manage compliance training programs in collaboration with legal and HR teams, ensuring the organization meets all regulatory and industry standards.

Learning Management System (LMS) Administration: Assist managing the company’s LMS, including content updates, tracking employee training progress, and generating reports for management.

Employee Development Plans: Partner with managers to create individual development plans (IDPs) for employees, supporting career growth and succession planning within the organization.

Cross-functional Collaboration: Work closely with HR, department managers, and subject matter experts (SMEs) to ensure that training programs are relevant, timely, and aligned with departmental goals.

Training Metrics and Reporting: Track training participation, engagement, and outcomes to produce regular reports for senior leadership, identifying trends and opportunities for improvement.

Onboarding Support: Collaborate with HR and other departments to support onboarding programs for new hires, ensuring that they have the necessary training, resources, and knowledge to integrate successfully into their roles and the company culture.

SKILLS, KNOWLEDGE, AND TRAINING:

Strong knowledge of instructional design principles and adult learning theories.

Excellent facilitation and presentation skills, with the ability to engage diverse audiences.

Proficiency with learning management systems (LMS) and e-learning platforms.

Strong communication and interpersonal skills, with the ability to collaborate across departments.

Analytical skills for assessing training needs and measuring training effectiveness.

Ability to manage multiple training initiatives and prioritize projects.

Proficiency in MS Office Suite (Word, Excel, PowerPoint) and familiarity with content authoring tools (e.g., Articulate, Captivate).

WORKING CONDITIONS:

REQUIREMENTS:

Education: Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field. A Master’s degree is a plus.

Experience: 2-4 years of experience in training and development, instructional design, or a similar role in a corporate environment.

SouthEast Bank is an equal opportunity employer. It is our policy to treat all individuals equally, regardless of race, color, religion, sex, gender, national origin, disability, age, genetic information, sexual orientation, transgender/gender identity, sexual preference, or service in the armed forces.