Patient Care Representative

We are seeking intelligent individuals with diverse backgrounds — people who like to ask questions, solve problems, and find better ways to do things.  

At KeyBridge, we believe were only as good as our reputation; after all, we are a respected leader in our industry and?

14-time winner of Best Places to Work

?awards! We want you to like where you work, too. And if you join KeyBridge, we think you will.  

Here are just a few of the perks:  

– Business casual work environment  
 

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– Profit sharing and 401(k) with employer contributions  
 

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– Health, prescription, vision, and life insurance  
 

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– Vacation and paid time off  
 

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– Culture of caring for our employees, our clients, and their patients while having fun along the way  
 

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– Promoting team building with fun. Annual family picnic, holiday party, interactive games, luncheon carry-in, and even an amusing Halloween costume contest  
 

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– On-site fitness center  
 

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– Wellness initiatives that have included Fresh Fruit and Veggie Wednesdays, walking & hydration challenges, smoking cessation, and even a visiting massage therapist  
 

Position Summary:

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Patient Care Representatives work for our state-of-the-art call center in Lima, OH, representing hospitals and healthcare providers while caring for their patients by processing payments and assisting them to resolve their patient account balances. We offer a team-driven work experience with flexible scheduling and monthly performance-based bonus plan. Spanish-speaking and previous medical billing experience are both a plus.  

We want the best and brightest to join our family. If you are great with people, organized, detail-oriented, possess a positive attitude & drive to be successful, we want to hear from you!  

Other perks to expect are:  

– Flexible scheduling  
 

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– 125 hours of on-the-job training  
 

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– Monthly performance-based bonus plan  
 

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– Team-driven work experience, where together we can grow to our full potential  
 

We are hiring both full-time and part-time Patient Care Representatives. Our employees have the ability to work in our home office or work from home. We also offer a hybrid working model!

Qualifications:

– Ability to understand and communicate with patients to assist them in resolving their patient account balances  
 

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– Basic keyboarding and the ability to learn & navigate our proprietary software  
 

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