IT SPECIALIST (SYSADMIN/CUSTSPT)

Summary THIS IS AN INDIANA NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION This position is in the Excepted Service under the authority of Title V, P.L. 114-328, Sections 932 and 1084 (FY17 NDAA) This position is part of the IN 181st Intelligence Wing, Indiana National Guard under Position Description Number T59054P1. If you would like the complete list of duties, please contact the POC of this announcement. Responsibilities Serves as a technical expert and focal point for the installation and configuration of hardware and software on personal computers and for personal data assistants associated with assigned systems. Serves as a systems administrator responsible for planning, coordinating, modifying, implementing, and troubleshooting in order to meet customer needs. Serves as a technical expert on multiple operating systems and computer platforms. Analyzes, evaluates, and recommends hardware/software changes to various computer systems. Develops guidelines, standard operating procedures (SOPs), bulletins and flyers regarding the operation/use of assigned C4 systems, services, and activities. Implements systems software changes, operating system releases and maintains the operational status of systems. Implements ANG policy relating to systems storage requirements. Analyzes system operations to identify inefficiencies and takes action to resolve problems and ensure optimal performance and consistency. Provides input to the ANG Continuity of Operation Plan (COOP) procedures for system disaster recovery. Installs and configures workstation or network operating systems, and applications software on a wide range of configurable information systems devices. Performs other duties as assigned. Requirements Conditions of Employment Qualifications GENERAL EXPERIENCE: Experience, education, and/or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. SPECIALIZED EXPERIENCE: 52 Weeks specialized experience equivalent to at least the next lower grade. In addition to the OPM IORs (Alternative A) specialized experience examples, specialized experience includes experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion PLEASE READ THIS CAREFULLY AS THE FOLLOWING HAS CHANGED Indiana National Guard (INNG) Federal Technicians will wait 18 months after being selected for a new position before applying for another position within the INNG. If you meet the requirements listed below, you will need to submit a signed Exception to Policy (ETP) memorandum with your application to be considered for the position. If you have questions about applicability, send an email explaining your situation to the HRO Staffing inbox listed below. If you are a Tenure 0 Temporary employee (your position has a not-to-exceed date), you do not need an ETP memo. If you became a new employee through a USAJobs announcement within the last 18 months, you will need an ETP memo. If you received a promotion, reassignment, or grade reduction through a USAJobs announcement within the last 18 months, you will need an ETP memo. If you require an ETP memorandum, you can download the template here: https://armyeitaas.sharepoint-mil.us/sites/NGIN-J1HR/SitePages/Technician-Staffing.aspx The memorandum will be written by you, the employee, and signed by your supervisory chain up to the Director level. Directors and Supervisors will submit the signed memorandum for final review to the HRO Staffing inbox: ng.in.inarng.mbx.hro-staffing-section@army.mil The Human Resources Officer (HRO) is the final approval for all ETP waivers. If approved, the memorandum will be returned to you and then submitted with your application. Education You may combine education with specialized experience to meet the length of experience requirement for GS-11. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. To receive credit for Education, you must provide transcripts or documentation of proof that you meet the Education requirements for this position. Additional Information Superior Qualifications and Special Needs Pay-setting Authority may be considered for this position. Contact the INNG HR Office for information about this policy. TAG is final approval authority for incentive programs (applicable to new Federal employees or those with a 90-day break in service). This must be approved prior to your appointment date. If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).