Patient Services Associate (PSA) | PRN | Emergency Department

Minimum Hiring Wage:

From $18.89 per hour

Job Details:

Summary Hours: Varies

Job Description:

Provides basic patient care under the direction of a licensed nurse. Serves as the patient’s ‘Personal Care Champion’ by assisting them with activities of daily living. Greets patients at night, assists with patient placement, and assists with patient flow initiatives and room turnover. Perform clerical and reception duties utilizing knowledge of medical terminology. Duties include answering telephones, reviewing physician order and various health care documents, completing order entry. Conduct patient interviews to verify demographic and insurance information necessary for the patient and third party payers, assures compliance with all state and federal rules/regulations pertaining to insurance carrier, and gathers signatures for required forms. Other duties as assigned to ensure patient access management and to maximize the revenue cycle. Provides clerical support to internal and external departmental customers and assists the RN as directed with high quality care to the following patient populations: Neonate, Pediatric, Adolescent , Adult, Geriatric

Qualifications:

Preferred:

Iowa Certified Nurse’s Aide

Proficient using computer

Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.