Team Member

Position Title: Team Member

Reports To: General Manager

Overview

A Dunkin’ Team Member is generally responsible for preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

Follow Brand standards, recipes and systems

Follow food safety standards

Prepare food and beverages

Assemble and package orders and serve to guests

Understand restaurant menu including limited time offers and promotions and be able to answer guest questions

Maintain a clean and organized workstation

Clean equipment and guest areas

Stocking items such as cups, lids, etc at workstation

Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)

Follow speed of service standards

Serve and communicate with guests

Maintain a guest focused culture in the restaurant

Communicate effectively with managers and coworkers

Organize and maintain stock room and refrigerated areas

Education/Experience:

None

Key Competencies

Works well with others in a fast-paced team environment

On time, demonstrates honesty and a positive attitude

Willingness to learn and adapt to change

Guest focused

Physical Demands/Working Conditions:

Standing on feet

Repetitive motion including bending, stooping and reaching

Lifting objects including boxes, ice and product up to 20lbs (if applicable)

Working in a small space

Many Dunkin restaurants are owned and operated by an independent franchisee. Each Dunkin franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin,” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin restaurant to which you are applying. Nothing on this site should be construed as Dunkin being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.