Utilization Management Clinical Consultant

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

This is a fulltime remote Utilization Management Clinical Consultant opportunity. Schedule is Monday-Friday, 8am-5pm EST with flexibility to work outside of the standard schedule based on business needs.

Utilizes clinical skills to coordinate, document and communicate all aspects of the utilization/benefit management program.

Applies critical thinking and is knowledgeable in clinically appropriate treatment, evidence based care and clinical practice guidelines for Behavioral Health and/or medical conditions based upon program focus.

Utilizes clinical experience and skills in a collaborative process to assess appropriateness of treatment plans across levels of care, apply evidence based standards and practice guidelines to treatment where appropriate.

Coordinate, monitor and evaluate options to facilitateappropriate healthcare services/benefits for members.

Provides triage and crisis support.

Gathers clinical information and applies the appropriate clinical criteria/guideline, policy, procedure and clinical judgment to render coverage. determination/recommendation along the continuum of care facilitates including effective discharge planning.

Coordinates with providers and other parties to facilitateoptimal care/treatment.

Identifies members at risk for poor outcomes and facilitates referral opportunities to integrate with other products, services and/or programs.

Identifies opportunities to promote quality effectiveness of healthcare services and benefit utilization.

Consults and lends expertise to other internal and external constituents in the coordination and administration of the utilization/benefit management function

Required Qualifications

Licensed Independent Behavioral Health clinician or a Registered Nurse (RN) with unrestricted state license with psychiatric specialty or behavioral health experience

3 years clinical practice experience in behavioral health e.g., psychiatric hospital, residential or behavioral health treatment setting

1 years experience using MS office applications such as Teams, Outlook, Excel, and Word; proficiency with computer skills which includes navigating multiple systems and keyboarding.

1 year electronic medical record documentation experience

Schedule is Monday-Friday, 8am-5pm EST with flexibility to work outside of the standard schedule based on business needs, including occasional rotating weekend and holiday schedules

Preferred Qualifications

Managed care/utilization review experience

Experience in a behavioral health inpatient and outpatient setting

Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment

Education

Masters Level Education resulting in a Behavioral Health Clinical License OR Minimum of a Diploma RN or Associates degree in Nursing

Pay Range

The typical pay range for this role is:

$34.92 – $74.78

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 10/09/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.