Epic Infrastructure Readiness Coordinator

Description:

Our Client is looking for a Lead Coordinator on their Epic HW readiness project to prepare for their Epic go-live at the client South Nassau and related physician practices.

Our client will be migrating from their current EMR to Epic in Nov 2025 to be consistent with the Our Client . They need a team of technicians to assist in the initial survey/inventory of the sites, and eventual hardware deployment. In this first phase, the techs will assist in documentation of asset information, IP addresses, host names, etc. in an Excel spreadsheet, and use a software program to document where on the floor plan hardware resides in current environment (monitors, scanners, printers, workstations, network jacks, etc). They should have prior experience in documenting inventory sheets in Excel.

During deployment phases, they will need to assist in monitor and hardware swaps, imaging and deploying machines including laptops, desktops and tablets, deploying printers or scanners, testing the systems to make sure they are operational and help with any log on issues and will be able to escalate any issues that they cannot handle. This will involve communication across the project team (PM, Technicians, practices, internal Epic Tech team and/or internal Mt. Sinai Desktop and Network Infra teams).

The lead will work alongside the Project Manager to coordinate the activities of the field technicians. They will act as the onsite liaison between the Project Manager, Technical Site Management and Field teams in coordinating site visits (which includes communications to the sites about activities to be performed, etc), aggregating and reporting of daily activities and escalation of issues.

Most of the work will be done during a standard work shift (Monday – Friday; 9am – 5pm).

The work will be completed at the client hospital in Oceanside, and 28-30 remote sites in and around predominantly the Nassau County area that includes Baldwin, Freeport, Merrick, Valley Stream, Oceanside, Bellmore, Levittown, Huntington Station, Hewlett, Long Beach, Lynbrook, Rockville Centre, Hempstead, etc.

This individual will be stationed at the Oceanside Hospital on a regular basis.

Must be able to lift 50 lbs.

Skills:

Desktop Support, Team Lead, TDR, Excel, Project coordination, printers, scanners, ServiceNow, inventory, Project management

Top Skills Details:

Desktop Support,Team Lead,TDR,Excel,Project coordination

Additional Skills & Qualifications:

The lead should have good communication and coordination skills, time management skills, reliable, organized and thorough in their documentation, white glove customer service. They must have prior project experience in preparing environments for an Epic deployment (inventory, hardware deployment, TDR, etc.) and have prior experience leading teams of technicians in desktop related projects.

Experience Level:

Intermediate Level

o Eligibility requirements apply to some benefits and may depend on your job classification

and length of employment. Benefits are subject to change and may be subject to

specific elections, plan, or program terms.  If eligible, the benefits

available for this temporary role may include the following:

§ Medical, dental & vision

§ Critical Illness, Accident, and Hospital

§ 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

§ Life Insurance (Voluntary Life & AD&D for the employee and dependents)

§ Short and long-term disability

§ Health Spending Account (HSA)

§ Transportation benefits

§ Employee Assistance Program

§ Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems:

Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.