Customer Service Coordinator

Come work with us! Savage has been designated by USA Today as a Top Workplace and also received recognition as a Military Friendly Employer and a Top Company for Women to Work For in Transportation.

Military Veterans and Reservists are encouraged to apply.

These are just a few of the benefits you can expect from working with Savage:

Excellent Medical, Dental, and Vision Insurance

401k with match

PTO and paid Holidays

Outstanding Culture

Wellness Activities

Team member Discount Program

What you will be doing

Manage customer orders and inventory systems, a nswering phones and assisting with customer needs, e nters customer orders and rail car shipments in inventory, Insure all rail cars Inbound and Outbound inspections are completed, s caling trucks in and out for load weights, p repare documentation for truck arrivals and departures (Bill of Lading, Truck Arrival Checklist, Truck Departure Checklist), p reparing load schedule for next day’s loads, e nter heating charges in inventory systems

Provide Safety Briefing to new drivers, vendors and visitors

Contacts carriers to schedule pick up times for next day’s loads

Follows company/customer policies and procedures (i.e. internal controls, record retention, verification, etc.)

Requirements of a successful Coordinator

Ability to follow directions (written and verbal), Attention to detail, self-motivated, and good organizational skills

Knowledge of MS Office Suite to include Word, Excel, and Power Point, Outlook

Anticipates customer needs, e xcellent customer service skills, i dentify problem areas with customers and work with manager to develop a resolution

High School Diploma or GED equivalent

Here are some of the physical requirements of this role

Coordinator will work on-site

#IND1

Additional Information:

A complete job description is available upon request

Savage is an Equal Opportunity Employer and maintains a drug-free workplace

California Residents Job Application Privacy Notice

https://savageco.com/careers/california-residents-job-applicant-privacy-notice/

Job Details

Job Family Skilled Player

Pay Type Hourly

Hiring Min Rate 19 USD

Hiring Max Rate 19 USD