Case Management Assistant

This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12248023

WhyOne FamilyIllinois?

AtOne FamilyIllinois (Formerly SOS Childrens Villages Illinois) we are
committed to keeping brothers and sisters in foster care together by
providing safe, stable, and loving homes. We do this by offering an
innovative approach to traditional foster care. Our model of care
provides a private, single-family home, access to a community center,
and support from professionally trained Foster Parents and staff. With
this, the children we serve benefit from the stability of remaining with
their siblings as well as the support of neighboringOne FamilyIllinois
Foster Parents and the entire community.

– Workfor an impactful organization with a purpose
– Corporate culture that supports diversity, equity, and inclusion
– Hybrid/flexible work options to help balance work and life
– PTO (paid time off in the form of personal days, sick time, vacation
days, and paid company holidays
– Employee Referral Bonuses

The Role:Reports to the assigned team Child Welfare Supervisor.
Communicates with the foster care team, DCFS, and other agencies as it
relates to services for natural parents and youth in care. Develops a
case file on each youth and family, which includes necessary forms, all
correspondence, case history, and court records. The primary duty of the
foster care Case Management Assistant is to provide case management
administrative support as well as visitation between parents and youth
in care.

Responsibilities:

– Schedules meetings and visits with youth and family, communicating
directly with involved parties.
– Obtains required reports and case documents from families and
service providers.
– Receives and responds to routine requests for information and
documents.
– Receives and responds to routine inquiries from youth and family
and/or the public by telephone and/or correspondence regarding case
information, services, and/or programs.
– Provides clerical assistance at child-family team meetings and
hearings by taking notes, providing follow-up questions to case
managers and the youth and family, and keeping track of documents.
– Maintain youth and family files and case information.
– Communicates with agency staff for the purposes of coordinating case
information.
– Requires knowledge of typical child and adolescent development and
an understanding of trauma exposure and traumatic stress signs and
symptoms.
– Participate in agency meetings and training.
– Participate in the development and implementation of continuous
quality improvement.
– Uses active and reflective listening skills and affirmations to
demonstrate respect and empathy, avoiding negative and derogatory
labels that foster disrespect.
– Understand that behaviors, responses, attitudes, and emotions are a
collection of survival skills often developed in response to
traumatic experiences.
– Maintain confidentiality of employees, volunteers, and program
participants to provide a safe environment.
– Ability to work effectively with program participants and family
members, employees and vendors in a culturally diverse environment
to support healing and recovery.
– Keep up to date with changes in DCFS and One Family Illinois
Policies, Rules and Procedures by attending training and reading
written information provided by the agency.
– Attend and participate in supervision regularly.
– Other duties as assigned.