Retail Manager 2031
Heartland Bank and Trust Company
This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12247491
A Brief Overview
The Retail Manager develops business, people, and accomplishes goals to
drive top performance of the branch. They collaborate with other lines
of business to maximize growth opportunities within the communities they
serve. Ensures optimal customer experiences, efficient operations, and
support of bank initiatives within the branch.
What you will do
– Attracts, retains, and supports the career development of retail
team members.
– Develop and foster relationships with key customers and prospects
within the community.
– Demonstrate an excellent customer experience, engaging customers by
name, in a friendly professional manner.
– Coach and mentor retail staff through frontline training to follow
policies and procedures, promote compliance with auditing standards,
and demonstrate sound judgement to minimize the risk of fraud.
– Maintain a well-developed working knowledge of the Banks products
and services.
– Lead and drive successful sales and service initiatives.
– Facilitate and support sales meetings and daily huddles.
– Coordinate and perform retail duties including customer
transactions, opening and servicing deposit accounts, and consumer
lending.
– Collaborate with Retail Support Manager and other lines of business
to align branch efforts with the strategic direction of Heartland
Bank.
Qualifications
– Participate in bank and community initiatives.
– Associates Degree Degree in Related Curriculum and Minimum 3 Years
Banking, Sales/Marketing, Retail, Sales Associate Preferred or
equivalent combination of education and experience
– Minimum 1 Year Leadership Preferred or equivalent combination of
education and experience
– Must comply with all requirements of the SAFE Act Required
– Obtain a Unique Identifier from the NMLS Required
Who We Are
Heartland Bank and Trust Company is headquartered in Bloomington,
Illinois. With 70 locations throughout Illinois and Eastern Iowa,
Heartland continues to grow and is committed to preserving strong ties
to our communities, customers, employees, and shareholders.
Heartland Banks mission is to create value for the customer, earn a
profit for the Bank, and have fun doing it! At Heartland, employees have
the opportunity to make a difference every day.
What We Offer
At Heartland Bank, we offer a competitive benefits package to provide
you with peace of mind.[Click here](https://www.hbtbank.com/benefits)to
learn more about what benefits we have to offer.
Physical Demands
– Regularly: Standing, Feeling/Touching, Talking, Hearing, Vision –
close peripheral, depth
– Frequently: – Sitting, Walking, Grasping/Reaching – with arms and
hands, Repetitive Motions
– Occasionally: – Climbing and/or Balancing, Stooping, Kneeling,
Crouching, and/or Crawling, Lifting (30 lbs.)
Equal Opportunities and Accommodations Statement
Heartland Bank is deeply committed to creating a workplace where
inclusion is not only valued but prioritized. Were proud to be an equal
opportunity employer, seeking to create a welcoming and diverse
environment. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, gender identity
or expression, family status, marital status, sexual orientation,
national origin, genetics, disability, age, or any other non-merit based
or legally protected grounds.
Salary Disclaimer
The salary range represents the range of possible compensation at the
time of posting. Heartland Bank considers several factors when extending
an offer, including but not limited to, the role and associated
responsibilities, a candidates work experience, education/t aining, key
skills, and internal equity.
The salary range minimum, midpoint, and maximum listed above represent a
full range of career compensation growth over time in this position and
pay grade. Starting pay typically starts between minimum and midpoint
upon hire. The Bank offers compensation growth opportunities within its
career architecture.