Clinical Systems Administrator (IT Open-Rank Professional, Entry thru Intermediate)

Clinical Systems Administrator (IT Open-Rank Professional, Entry thru Intermediate) – 35093 University Staff

Description

University of Colorado Anschutz Medical Campus

Department: School of Dental Medicine

Job Title: Clinical Systems Administrator (IT Open-Rank Professional, Entry thru Intermediate)

Position: #00828019 – Requisition: #35093

Job Summary:

Key Responsibilities:

Provides assistance and support to the IT Associate Director.

Supports the EHR system, integrated software.

Monitor and work the support ticket/helpdesk inbox as it relates to clinical applications and clinical operations.

Trains students, faculty and staff in the use of clinical applications software.

Assist with creating and updating training documents and user guides for faculty, staff and students for clinical applications and clinical operations.

Assist with faculty onboarding for eRx and EPCS processes.

Develops, configures, recommends, installs, monitors, and supports the software for clinical operations.

Assists in software upgrades and testing for various clinical applications.

Supervises and trains a student worker who prioritizes support for clinical application software.

Maintains technologies, upholding strict adherence to HIPAA and FERPA regulations for data security and confidentiality.

Assists in the testing of clinical applications after the completion of patching, upgrades,migration of servers and workstations in clinical spaces performed by the IT Team.

Perform various other duties or tasks as assigned and/or needed related to day-to-day responsibilities.

Work Location:

Onsite

Why Join Us:

Why work for the University?

Medical: Multiple plan options

Dental: Multiple plan options

Additional Insurance: Disability, Life, Vision

Retirement 401(a) Plan: Employer contributes 10% of your gross pay

Paid Time Off: Accruals over the year

Vacation Days: 22/year (maximum accrual 352 hours)

Sick Days: 15/year (unlimited maximum accrual)

Holiday Days: 10/year

Tuition Benefit: Employees have access to this benefit on all CU campuses

ECO Pass: Reduced rate RTD Bus and light rail service

Diversity and Equity:

Qualifications:

Minimum Qualifications:

A bachelors degree in computer science, management/computer information systems, computer engineering, information technology, business administration, or a directly related field from an accredited institution.

A bachelors degree in computer science, management/computer information systems, computer engineering, information technology, business administration, or a directly related field from an accredited institution.

Substitution : Professional experience related to the work assignment may substitute for the degree requirement on a year-for-year basis, but not for the specific experience.

One year of experience with clinical operations, or large-scale application support, troubleshooting, upgrading and or training users on clinical operations software in an academic/medical/dental environment.

A bachelors degree in computer science, management/computer information systems, computer engineering, information technology, business administration, or a directly related field from an accredited institution.

Substitution : Recent and relevant experience (software management, Crystal Reports, Microsoft Access and/or SQL Server, clinical computer management or other related computing systems) on a year for year basis can be substituted for the bachelors degree.

Minimum of 2 years of experience with clinical operations, or large scale application support, troubleshooting, upgrading and or training users on clinical operations software in an academic/medical/dental environment

Applicants must meet minimum qualifications at the time of hire.

Condition of Employment:

Must be willing and able to occasionally work weekend or holiday hours when necessary

Must be willing and able to travel to appropriate training/user events/conferences

Preferred Qualifications:

Professional experience teaching and training others in the use of computer hardware and software.

Experience working with students, faculty, and staff within a higher education or academic healthcare environment.

Experience in developing associated reports.

Experience working with dental or medical clinical management systems (i.e. axiUm, EPIC).

Experience with Imaging and Radiology software (e.g. Dolphin Imaging, Overjet AI, MiPACS, and Invivo or other PACS, 3Shape Trios and various 3Shape dental systems).

Knowledge, Skills and Abilities:

Knowledge of electronic health record systems, including axiUm or Epic or other dental office software.

Knowledge of virtual environments (e.g. VMware, Citrix and virtual storage, Equallogic, EMC, Netapp, Nimble, Tegile)

Good working knowledge of Windows 10/11, Mac OSX

Good working knowledge of Office 2016 or newer

Advanced troubleshooting skills and ability to multitask

Outstanding planning and organizational skills

Excellent customer service skills

Excellent interpersonal skills and the ability to quickly establish a rapport with a wide variety of individuals, sense of urgency, patience in dealing with end users

Ability to work independently or as part of a team

How to Apply:

Screening of Applications Begins:

Anticipated Pay Range:

or hiring range

Entry Professional Appointments: $56,641-$72,047

Intermediate Professional Appointments: $61,639-$78,405

Senior Professional Appointments: $66,637-$84,762

or hiring range

ADA Statement:

Background Check Statement:

Vaccination Statement:

Job Category

Primary Location

Schedule

Posting Date

Unposting Date

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The Clinical Applications Systems Administrator position will enhance clinical operations at the School of Dental Medicine by delivering comprehensive training and robust support for clinical application systems. This role involves creating and conducting training programs, developing user-friendly materials, and providing ongoing, hands-on support. This person will work closely with faculty, staff, and students to ensure effective use of the systems, address user needs, and troubleshoot problems, thereby improving patient care and streamlining clinical workflows. Application Support (60%) User Training (30%) System Configuration (10%)

– this role is expected to work onsite and is located in Aurora, CO.

The University of Colorado Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds. The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off – vacation, sick, and holidays and more. To see what benefits are available, please visit: https://www.cu.edu/employee-services/benefits-wellness (https://apptrkr.com/getredirect.php?id=5704110&targetURL=https://www.cu.edu/employee-services/benefits-wellness) . We have AMAZING benefits and offerexceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including: There are many additional perks & programs with the CU Advantage (https://apptrkr.com/getredirect.php?id=5704110&targetURL=https://advantage.cu.edu/) .

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnically minoritized individuals, persons with disabilities, persons within the LGBTQ community and all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity and equality in education and employment.

Entry Professional Appointment: Intermediate Professional Appointment: Senior Professional Appointment: A combination of education and related technical/paraprofessional experience may be substituted for the bachelors degree on a year for year basis.

For full consideration, please submit the following document(s): 1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position 2. Curriculum vitae / Resume 3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address Questions should be directed to: Jordan Burt, Jordan.Burt@CUAnschutz.edu (https://apptrkr.com/getredirect.php?id=5704110&targetURL=Jordan.Burt@CUAnschutz.edu)

Immediately and continues until position is filled.

The starting salary range () for this position has been established as: The above salary range () represents the Universitys good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level. Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line. Total Compensation Calculator: http://www.cu.edu/node/153125 (https://apptrkr.com/getredirect.php?id=5704110&targetURL=http://www.cu.edu/node/153125)

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu (https://apptrkr.com/getredirect.php?id=5704110&targetURL=hr.adacoordinator@cuanschutz.edu) ​.

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases (https://apptrkr.com/getredirect.php?id=5704110&targetURL=https://www.cdc.gov/vaccines/schedules/downloads/adult/adult-combined-schedule.pdf) . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program (https://apptrkr.com/getredirect.php?id=5704110&targetURL=https://research.cuanschutz.edu/ehs/home/divisions/occupational-health/oh-enrollment) .

Application Materials Required: Cover Letter, Resume/CV, List of References : Information Technology : Aurora Department: U0001 — Anschutz Med Campus or Denver – 20415 – SDM-Student & Alumni Affairs : Full-time : Oct 4, 2024 : Ongoing Posting Contact Name: Jordan Burt Posting Contact Email: Jordan.Burt@CUAschutz.edu (https://apptrkr.com/getredirect.php?id=5704110&targetURL=Jordan.Burt@CUAschutz.edu) Position Number: 00828019jeid-6d0bab29f914a248b98f66fd72782388

The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.