Human Services Business Analyst/Project Management Coordinat

Description
Our Mission: Arapahoe County Department of Human Services (ACDHS)
builds strong communities by promoting the safety, independence and
stability of individuals and families.

Our Vision:To end the cycle of poverty and prevent abuse and neglect of
children and vulnerable adults (using an integrated Two-Generation approach)

ACDHS uses an integrated Two-Generation (2Gen) approach to address all of
the basic human services needs of the entire family unit. The 2Gen approach
begins with a mindset focused on family-centered program design, continues
with the alignment of services and resources within the department as well as
across multiple organizations, resulting in coordinated services to children
and adults together (family) in order to create long term stability and
sustainability.

The 2Gen approach builds well-being for families by focusing equally and
intentionally on high-quality services in five areas of focus: early
childhood education, adult education and employment pathways, economic
security, health and well-being and social capital. This approach will help
us achieve our core mission of breaking the generational cycle of poverty,
preventing neglect and abuse and building strong communities.

The Human Services Operations Division has an opening for a Business
Analyst/Project Management Coordinator position located in Aurora,
Colorado. The Operations Division oversees all management of records and
information, quality assurance and compliance, and data and security.

The Human Services Business Analyst/Project Management Coordinator is
responsible for business analysis and improvement including but not limited to
gathering and analyzing data in support of business cases, proposed
projects, and system or business requirements to develop and document
recommended solution options. This position must also plan, execute and
finalize projects according to strict guidelines, within scope and budget.
This requires acquiring resources and independently coordinating the efforts
of team members in order to deliver and successfully complete projects
according to plan.
Duties
DUTIES:
Business Analysis duties include the following:
Meet with decision makers and end users to define business, financial and
operations requirements and system goals, and identify and resolve system
issues.
Review and analyze the effectiveness and efficiency of existing
systems/business operations and develop strategies for improving or further
leveraging building or department operations. Identifies strengths and
weaknesses and suggests area of improvement and process changes to increase
effectiveness, create efficiencies and reduce costs (if there is a
financial component attached to the current process).
Lead requirements gathering sessions to identify requirements,
specifications, business processes and recommendations related to proposed
solution(s).
Prepare and deliver highly detailed and/or comprehensive reports,
recommendations, or alternatives that address existing and potential trouble
areas in operating systems across the organization. Estimate the resources and
participants needed to achieve process or project goals.

Project Management Coordination include the following:
Define project scope, goals and deliverables that support the overall
business goal(s) in collaboration with management, stakeholders, and
the finance team.
Develop and maintain full scale project plans and associated communications
documents.
Direct and manage project development from beginning to end including the
identification of project risks and barriers by developing strategies and
approaches to mitigate and/or overcome.
Facilitates project management and project status review meetings.
Estimate resources and participants needed to achieve project timelines and
goals.
Set and continually manage project expectations with team members and other
stakeholders

REQUIREME TS:
Skills, Abilities and Competencies:
Demonstrated expertise in developing requirements, specifications, and
business process review.
Excellent understanding of the organizations goals and objectives;
listening, interpersonal, analytical, and creative problem-solving skills.
Ability to manage the process of innovative change.
Ability to work both independently and in a team-oriented, collaborative
environment and effectively prioritize and execute tasks and projects in a
high-pressure environment.
Demonstrated ability to conform to shifting priorities, demands and
timelines through analytical and problem-solving capabilities.
Ability to elicit cooperation from a wide variety of sources, including
senior management, front line workers, other divisions or departments,
contractors, etc.

Behavioral Competencies (these are required for all positions at ACG):
Accountability Accessibility Inclusivity Integrity
Requirements
Education and Experience:
BS or BA degree in business administration, public administration,
organizational development, or social sciences preferred.
5-7 years of operational or business analysis/project management
coordination experience.
Any equivalent combination of education and work experience that satisfy the
requirements of the job will be considered.

Preferred Education and Experience: