Library Page – Westchester Square Library

Library Page – Westchester Square Library

Department: Branch Libraries

Employment Type: Part Time

Location: Westchester Square Library

Reporting To: Luz Marin

Compensation: $16.00 / hour

Description

Overview

Do you love books and love helping people? The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years. As a Library Page at The New York Public Library you will do that and much more. A Page position is meant to give you knowledge about what it means to work within a library system. You will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career. We are looking for candidates that demonstrate a strong work ethic, are reliable and possess excellent written and verbal communications skills. You will be expected to be an ambassador for the library, so a friendly demeanor goes a long way.

You will have access to the Library Page Fellowship Program as a Library Page. A career growth development program that empowers youth as they shape their careers. The Program provides resources to help develop career readiness skills, explore career goals, and provide on-the-job coaching, training, and mentorship.

The library page position is scheduled for 16 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change.

Key Responsibilities

Under the direction of a Page supervisor, the Library Page:

Projects a positive and courteous attitude to the public by providing exceptional customer service

Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically

Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance

Assists patrons with basic computer, internet and audio/visual equipment usage

Locates and prepares library materials requested by patrons

Assists staff with checking materials for damage and removing them from the shelves

Helps set up public spaces for events and programs

Performs other related tasks as needed

Required Education, Experience & Skills

Required Education and Certifications

Current enrollment in a degree program at an accredited school

Proper employment certificate for minors under 18 (https://www.labor.ny.gov/workerprotection/laborstandards/workprot/minors.shtm) as required by NYS law

Required Skills

Ability to accurately and efficiently sort and arrange items in alphanumeric order

Strong organizational skills and ability to follow detailed instruction in a fast-paced environment

Excellent customer service skills and the ability to work with a diverse patronage

Superb interpersonal and communication skills

Strong problem-solving skills

Demonstrated ability to work as part of a team

Demonstrated reliability and professionalism

Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications

Preferred Qualifications

Ability to troubleshoot basic computer and printer issues preferred

Experience with eReaders and library technologies preferred

Fluency in Spanish

Managerial/Supervisory Responsibilities:

Navigates customer interactions and escalates issues to the manager

More…

NYPL Core Values:

All team members are expected and encouraged to embody the NYPL Core Values:

Be Helpful to patrons and colleagues

Be Resourceful in solving problems

Be Curious in all aspects of your work

Be Welcoming and Inclusive

Work Environment

Public service library

Physical Duties

Moderate lifting required (up to 25 lbs)

Pushing book trucks

Pre-Placement Physical Required?

No

Schedule

14 hours per week