Senior Therapy Development Specialist – Cleveland

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.

CAREERS THAT CHANGE LIVES – POSITION DESCRIPTION:

The CoreValve Therapy Development Specialist provides technical, clinical, educational and sales support to ensure safe adoption and growth of the Medtronic CoreValve System and future catheter-based therapy technologies. The CoreValve Therapy Development Specialist works closely with implanting teams and the Medtronic Catheter-based Therapies (CBT) and CVG field organizations to drive procedural and practice success.

Technical and Clinical Support

Provide clinical expertise for TAVR implanting centers, including “scrubbing in” for TAVI implant procedures to assist with loading valves onto delivery catheter, and providing technical support in accordance with the instructions for use/trial protocol, and best-practices to facilitate procedural consistency and best clinical outcomes

Educational Support

Provide support for site performance and to facilitate safe growth. Assist in education and training activities with physicians, hospital support staff and Medtronic personnel. Stay abreast of and communicate clinical data regarding Medtronic products and TAVR therapy

Sales Support

Post approval, collaborate and strategize with territory sales representative and CVG field organization in achieving sales targets and implementing business plans

A DAY IN THE LIFE – POSITION RESPONSIBILITIES:

The following responsibilities are to be performed as appropriate in clinical trial case support and/or case support following commercial approval, depending upon the approval status of the product at the time.

Technical and Clinical Support

Provide quality technical support to help sites achieve procedural success

Provide technical support to Medtronic employees and implanting teams for CoreValve implant procedures in accordance with Medtronic guidance

Provide technical leadership for TAVR device procedures. Educate implanting teams on proper indications for TAVR procedures. Provide support on questions regarding device suitability with measuring ability and CT reconstruction expertise. Provide comprehensive technical support including knowledge of imaging modalities (echo/angiography/CT), EKG, blood pressure, wave forms, and ancillary procedural solutions

Knowledge of Clinical trial protocols, and CoreValve and other Medtronic TAVR product IFUs for safe and effective use of devices

Develop and maintain comprehensive clinical and technical product knowledge. Understands current published TAVR and relevant literature. Recognize and understand competitive products, industry trends, and CBT/CVG portfolio. Liaison with R&D for technology improvements and next generation needs

Educational Support

Oversee local education and training activities including coordination and set up procedure simulators, facilitation of simulated TAVI procedures and procedural troubleshooting, and coordination and facilitation of staff in-services to include pre/peri/post TAVI procedure

Provide education on safe and effective use of Medtronic products

Educate/train hospital staff with proper valve loading instruction

Customer Service and Sales Support

Support district sales strategy working with sales representatives and managers to achieve business plans within CBT business unit and broader CVG organization. Contribute to the development of a strong team effort

Ensure comprehensive technical and customer support within territory to maintain superior customer service levels and effective time management

Assist with customer management of inventory ordering, shelf stock, and returns

Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc.

Participates in customer/society education meetings and conventions

Respond to customer requests and resolve complaints in a prompt and effective manner

Report and device complaints to proper departments within quality assurance within Medtronic

Help drive and maintain quality initiatives and global best practice initiatives

Maintain high standards of personal presentation and promote a professional personal and company image

Professional Development

Assist in training new hires to Medtronic CBT team.

Administrative Responsibilities

Submit accurate and timely expense reports

Schedule travel arrangements to ensure multiple objectives are accomplished

Maintain hospital eligibility/access with various vendor credentialing services

Communication

Maintains a high level of communication with appropriate CVG sales and leadership within assigned geography

Communicate market intelligence/competitor activity promptly, including potential sales leads, and information regarding product price or account activity to District Manager and other appropriate company personnel

Ensure a professional standard of written and verbal communication at all times

Qualifications – External

MUST HAVE – BASIC QUALIFICATIONS:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

High School Degree and 8 years’ experience in a clinical or sales healthcare environment; selling or supporting interventional cardiology, vascular or surgical products OR

Associate degree and 6 years’ experience in a clinical or sales healthcare environment; selling or supporting interventional cardiology, vascular or surgical products OR

Bachelor’s degree and 4 years’ experience in a clinical or sales healthcare environment; selling or supporting interventional cardiology, vascular or surgical products

NICE TO HAVE – DESIRED/PREFERRED QUALIFICATIONS:

Echocardiology background highly preferred

Associate’s Degree in engineering, nursing, or the sciences

Bachelor’s Degree in Business or Science

Experience with wires, balloons, catheters, stents)

Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology

Experience communicating product’s market advantages to physicians and hospital administration

Experience managing multiple accounts

Experience teaching and educating medical personnel, peers and technical support personnel

Imaging interpretation experience (TTE or Trans Esophageal Echocardiography (TEE), CT, Angiograms)

Expertise with Microsoft Outlook, Excel, Word and PowerPoint

Excellent influencing and consulting skills

Excellent interpersonal and written communication skills

Ability to make timely and sound decisions

Strong project management skills with experience coordinating programs

Thorough working knowledge of medical terminology, medical procedures and the medical device industry

Excellent customer service skills

Effectively build and maintain positive relationships with peers and colleagues across organizational levels and functions

Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines

Excellent interpersonal, written and verbal communication skills

Strong work ethic in accomplishing objectives of the position

If the final candidate has an Associates degree and 8 OR Bachelor’s degree and 7 years clinical or sales experience in an industry setting; selling or supporting interventional cardiology, vascular or surgical products they can be considered at the Principal TDS level

PHYSICAL JOB REQUIREMENTS:

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers

Able to lift 20 pounds

Extended periods of time doing computer-based work

Hearing, sight and speaking ability

Ability to use computers and CT reconstruction programing

Ability to travel extensively by car and plane. Must have valid driver’s license for state of residency and active vehicle insurance policy

Wear lead apron for long periods of time (2-3hrs on average)

Ability to operate a moving vehicle

Ability to work in Cath Labs or OR’s with radiation exposure

Ability to travel with overnight stay up to 50- 75% of the time (geography variability)

Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work-schedule

Must have a valid drivers license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application

ENVIRONMENTAL EXPOSURES:

Infectious disease; radiation; blood borne pathogens

Must be able to wear all required personal protective equipment (PPE)

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$96,000.00 – $130,000.00

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.

https://www3.benefitsolver.com/benefits/BenefitSolverView?DONUM=182665432&errorpage=errorpage&pagename=public/downloaddocument&currentpage=admin/refcenter/index&sessionconum=30601&CSRF=aa8b608e81c0aa2acc1346278c504be7963ad2607c15b238282af8d3b5ef0007

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

Medtronic benefits and compensation plans (https://www3.benefitsolver.com/benefits/BenefitSolverView?pagename=signon&conum=30601&coaffid=medtronic)

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000 passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) .

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

At Medtronic, most positions are posted on our career site for 3-7 days.

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We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000 passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We change lives . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer . By bringing your ambitious ideas, unique perspective and contributions, you will…

Build a better future, amplifying your impact on the causes that matter to you and the world

Grow a career reflective of your passion and abilities

Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

Experiences that put people first . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care . Fresh viewpoints. Cutting-edge AI, data, and automation. Youre shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

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