Help Desk Support

Description:

This is a 3 – 6 month contract to hire.

Hybrid (3 day onsite, 2 day remote)

The help desk analyst is responsible for providing support to assist in the delivery of Information Technology services.

The work unit provides Tier I and II support for operating systems, software, hardware, smartphones, printers and other IT equipment that enables associates to conduct their day-to-day activities.

1 -2 years of experience supporting a service desk or business department.

This individual will identify, research and resolve technical problems on a limited basis. This technician will be required to develop a strong understanding of the business and can relate problems to the business impact.

Skills:

active directory, windows 10, hardware troubleshooting, mac, printer support, ticket resolution, office 365, password reset, troubleshooting, connectivity software, remote support, Help desk support, Help desk, Customer service, Ticketing system, Desktop

Top Skills Details:

active directory, windows 10, hardware troubleshooting, mac

Additional Skills & Qualifications:

Certificates are a plus- A Network Security

– PowerShell (Nice to have) can execute basic automation. Pulling reports from AD Powershell, basic scripts,

– WebEx experience (Nice to Have)

About TEKsystems:

Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.