Office Receptionist

Job Description

Insight Global is seeking an office receptionist to join our workers compensation insurance client who specializes in construction and manufacturing industries. The receptionist is the first point of contact for all callers. They are expected to direct each callers unique needs to the correct department. While working alongside the rest of the administrative department, the receptionist plays a critical role in meeting the needs and supporting the entire company. This role reports directly to the operations manager, who works closely with these roles whilst coaching them. These roles also work alongside the administrative assistants, who are their teammates.

Duties and Responsibilities:

Open and close the front of the office daily, including locking and unlocking the front door, turning on and off the company welcome slideshow, and refilling the candy and mint dishes.

As needed, complete first report of injury and create the claim in Breeze.

Primary phone answering and directing of calls.

Alphabetize Explanation of Benefits for any checks and pass off to administrative assistant

Coordination of shred bins and presorted mail as needed

Track Christmas gifts that are received in office from third parties and mail off thank you cards after received.

Stuff claims checks or any outgoing AP/AR checks as needed

Assign messages to adjusters that are uncategorized in Breeze.

Add new claims to Worldox

Email claim confirmations to agents

Scan completed audit packets and attach them to policyholder account located in Breeze.

Email monthly and quarterly reports that are internal and external.

Print envelopes for settlement checks that are received and send out to claimants

Scan bills and medical records that adjusters receive and send them to Comptech

Confirm cash check dates for providers and send copies to provider

Greet all office visitors and validate their parking tickets.

Order catered lunches for the company and individual departments as needed

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Globals Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Excellent interpersonal and written communication skills

Proven track record of collaborative work with diverse teams

Strong work ethic, professional standards, and attention to detail

Highly organized, motivated, and able to multitask and meet deadlines

Proficient in Microsoft Office Suite and the ability to learn new software Customer service experience (18-24 months) null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.