Posting Details

Missouri State University

Posting Details

Posting Details

Position Title Desk Assistant for 2024-2025

Student Status Work Study Optional –You are not required to be a Federal Work Study Recipient to hold this position.

Work Location Springfield Campus

Department Residence Life, Housing and Dining Services

Hiring Range $12.30/hr

Department/Employer Operating Hours 24 hours/day

How many hours per week are required? Varies depending on students academic schedule

Description of Primary Duties

Work shifts at residence hall front desk as assigned, organizing and updating information as needed, and cleaning and maintaining desk area. Greet and receive inquiries (face-to-face or by phone) in a polite and courteous manner. Meet and communicate daily with the Hall Staff. Respond to emergency situations by understanding emergency contact procedures. Serve as resource person to residents in building. Distribute mail and other information as requested. Check out items and packages to residents using software. Present good image of Missouri State University by means of a tidy appearance, a pleasant and helpful disposition, a positive attitude, and responsive action. Assist the Hall Director, Assistant Hall Director, Receptionist, and Night Host with other duties as assigned.

The desk is operated 24 hours a day, weekend and overnight shifts will be required on a rotating basis. There will be shifts during breaks and holidays for buildings that remain open.

Required Qualifications

Preferred applicants will be living on campus for 2024-2025 or have lived on campus. Experience working in residence hall system or in hospitality/service industry preferred. Minimum of 12 hours completed or in progress, with 2.0 semester and cumulative GPA (both MSU and overall). Enrollment at Missouri State University is required. Ability to communicate well in group and individual situations. Ability to quickly evaluate and respond appropriately to crisis situations. Must be able to get along with others and work well under pressure. Eligibility for employment is contingent upon a clear University conduct record as well as a background check.

Required Certifications

Additional Qualifications

Special Instructions to Applicants

Contact Information

Residence Hall Director or Residence Life, Housing and Dining Services Office 104

Disclaimer

Disclaimer (https://s3.amazonaws.com/pa-hrsuite-production/156/docs/25.html) for off campus positions only.

EO/AA and Diversity Statement

Non Discrimination Statement

Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict nondiscrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.

This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or military organizations associated with the Armed Forces of the United States of America.

The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity/Affirmative Action/Minority/Female/Veterans/Disability/Sexual Orientation/Gender Identity employer. Inquiries concerning the complaint/grievance procedure related to sex discrimination, including sexual harassment and sexual assault, should be addressed to the Title IX Coordinator, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, TitleIX@missouristate.edu, 417-836-8506, or to the Office for Civil Rights. All other inquiries concerning the grievance procedure, Affirmative Action Plan, or compliance with federal and state laws and guidelines should be addressed to the Equal Opportunity Officer, Office for Institutional Equity and Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, equity@missouristate.edu, 417-836-4252, or to the Office for Civil Rights. (Res. Board Policies No. 70-11; Bd. Min. 10-28-11.)

Posting Detail

Open Date 10/07/2024

Close Date 10/20/2024

Posting Number 20240185STU

Applicant Documents

Required Documents

Optional Documents

Resume

Cover Letter

Letter of Recommendation-1 (Non-confidential)

Letter of Recommendation-2 (Non-confidential)

Letter of Recommendation-3 (Non-confidential)

Supplemental Questions

Required fields are indicated with an asterisk ().

Are you a current Missouri State University Student?

Yes

No

Is your cumulative and/or semester GPA a 2.00 or better?

Yes

No

I dont know

Please list which residence halls in which you will be or have lived, listing most recent residency first (e.x., Hammons House 2018-2019, Woods 2017-2018, etc.). If you are an incoming student and have not yet been assigned a residence hall, please list that.

(Open Ended Question)

How many credit hours are you currently enrolled in?

(Open Ended Question)

Would you be available to work during University breaks?

Always

Sometimes

Never

What are your available work hours?

(Open Ended Question)

Describe the skills you possess that qualify you for this position; what skill sets and experience do you have?

(Open Ended Question)

Are you currently seeking a degree (or teacher certification) at Missouri State University?

Yes

No

Im not sure.

Do you have a graduate assistantship?

Yes

No

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