Training Consultant (Remote) – JR105086_47099288305_0-7698

This job was posted by https://www.arjoblink.arkansas.gov : For more
information, please see: https://www.arjoblink.arkansas.gov/jobs/4339111
Job Description

MedCerts Training Consultant is a servant leadership role dedicated to
the success of our internal team members. By facilitating, evaluating,
and coaching our consultants apply their expertise to help improve team
members performance to reach organizational goals. With a primary focus
on evaluating internal team member performance, aligning training
programs with business objectives, and facilitate learning opportunities
for various skilled roles. Our training consultants are focused on the
improvement of skill, by creating training material and deliver the
Learning Curriculum, to help achieve business goals. Our mission as a
Training and Development team is to create a bridge between the training
and coaching of our organization to have a direct impact on our
companies goals.

GENERAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential
duties.

– Monitor and Evaluate Team members performance for highest level of
client service and call effectiveness – performance-based coaching &
evaluation
– Gather and Evaluate data to use to track team members performance –
identify training needs
– Diagnose performance issues that will help people do better and
assist team members in measuring and enhancing performance
– Align training/coaching needs – based on evaluation
– Facilitate learning opportunities that help team members reach goals
and ultimately positively impact business objectives
– Create knowledge check opportunities to evaluate post training
knowledge retention for team members participating in training.
– Responsible for developing consistent and positive learner
interactions and team member relationships
– Responsible for identifying and communicating performance gaps to
the Leadership Team and Business partners
– Responsible for training outcomes that impact team member
performance and advance the business areas towards company goals
– Responsible for measured impact of team members performance through
coaching and training.

REQUIRED QUALIFICATIONS

– Associates degree required, bachelors preferred or combination of
education and experience
– 3-5 years of training and coaching experience

“`{=html}
<!– –>
“`
– 3-5 years call center experience
– 3-5 years of sales experience
– 3-5 years of customer service experiences
– 3-5 years of education industry experience (Admissions, Student
Support, Career Services, etc.)
– Demonstrated success in training and development
– Ability to create course materials and teaching aids using Adobe
Publisher, Canva, Power Point, etc.
– Ability to work in a result driven work environment
– Ability to work remote

WORKING CONDITIONS

This is currently a remote-based position in which work will be
completed during normal business hours (approximately 8:30am – 5:00pm).

Job Type

Regular

The above job is not intended to be an all-inclusive list of duties
and standards of the position. Incumbents will follow any other
instructions, and perform any other related duties, as assigned by their
supervisor. All employment is “at-will” as governed by the law of the
state where the employee works. It is further understood that the
“at-will” nature of employment is one aspect of employment that cannot
be changed except in writing and signed by an authorized officer.

Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative
Action Employer and a Drug-Free Workplace. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin,
age, disability, rotected Veteran status age, or genetics, or any other
characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities

The contractor will not discharge or in any other manner discriminate
against employees or applicants because they have inquired about,
discussed, or disclosed their own pay or the pay of another employee or
applicant. However, employees who have access to the compensation
information of other employees or applicants as a part of their
essential job functions cannot disclose the pay of other employees or
applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response to a
formal complaint or charge, (b) in furtherance of an investigation,
proceeding, hearing, or action, including an investigation conducted by
the employer, or (c) consistent with the contractors legal duty to
furnish information. 41 CFR 60-1.35(c)