(USA) Director, Associate Relations

Position Summary…

What youll do…

This position is responsible for the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or necessary.

Essential Functions

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

Develops, leads, and facilitates the associate relations program and related functions by conducting day-to-day surveys at targeted facilities. Advises operations and human resources partners as to lawful and compliant associate relations practices so that they can continue to practice positive human resources and operations leadership and ensure a rewarding experience for associates.

Maintains, develops, recommends, and implements associate relations program objectives, policies, and procedures. Oversees and coordinates the assessment of associate relations opportunities and challenges in an assigned division or area by interpreting activity trends. Monitors and reports the impacts of change initiatives on associate morale. Recommends and leads the implementation of best employment practices and communication strategies to divisional-level operations teams. Guides human resource managers and operations teams in the execution of engagement strategies; Supports local human resources. Collaborates with team members and leaders to define and execute associate relations strategies. Develops and pursues new goals and objectives for improvement in areas of associate relations.

Communicates with associates regarding associate relations concerns. Provides guidance and recommendations for resolution of associate relations issues.

Assists managers and supervisors in understanding and implementing company policies related to performance, discipline, and related topics.

Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.

Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent.

Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.

Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas.

Leadership Expectations

An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.

Live our Values: Culture Champion – Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmarts commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.

Live our Values: Servant Leadership – Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent

Embrace Change: Curiosity & Courage – Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Embrace Change: Digital Transformation & Change – Drives continuous improvements, supervises the adoption of new technology, and supports digital disruption in line with Walmarts business model.

Deliver for the Customer: Customer Focus – Delivers expected business results while putting the customer first and consistently applying an omnimerchant mindset and the EDLP and EDLC business models to all plans and initiatives.

Deliver for the Customer: Strategic Thinking – Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and implementing strategies.

Focus on our Associates: Diversity, Equity & Inclusion – Supports strategies and drives initiatives that attract and retain diverse and inclusive talent; builds high-performing teams; embraces diversity in all its forms; and actively supports diversity goal programs.

Focus on our Associates: Collaboration & Influence – Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.

Focus on our Associates: Talent Management – Creates a discipline and focus around developing talent, builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others contributions and accomplishments.

Physical Activities

The following physical activities are necessary to perform one or more essential functions of this position.

Reads information, often in small print.

Visually verifies information, often in small print.

Communicates effectively in person or by using telecommunications equipment.

Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or electronic device.

Enters and locates information on electronic device.

Presents information to small or large groups and individuals.

Observes associate, customer, or supplier behavior.

Travel

Traveling is necessary to perform one or more essential functions of this position.

Travels domestically to and from multiple facilities or work-sites during the workday.

Travels domestically to and from multiple facilities or work-sites requiring an overnight stay.

Travels domestically to and from multiple facilities or work-sites requiring consecutive overnight stays.

Travels internationally to and from multiple facilities or work-sites requiring extended overnight stays.

Entry Requirements

Minimum Qualifications

Option 1: Bachelors degree in business, human resources, or related area and 5 years experience in human resources, associate relations, or related area.

Option 2: 7 years experience in in human resources, associate relations, or related area. 2 years supervisory experience.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart .

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The annual salary range for this position is $110,000.00-$220,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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– Stock

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Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelors degree in business, human resources, or related area and 5 years experience in human resources, associate relations, or

related area. Option 2: 7 years experience in in human resources, associate relations, or related area.

2 years supervisory experience.

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location…

508 Sw 8Th St, Bentonville, AR 72712, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.