Director, Business Operations Ecommerce, Site Optimization

Position Summary…

What youll do…

This role is based in the brand new Walmart HQ campus in Bentonville, A R.

Join Walmarts eCommerce organization on the Site Content S trategy team as we build a legendary experience for Walmarts digital customers . This newly created position is charged with measuring and improving the customer shopping journey on Walmart.com including the develop ment of s ite features and functionality that result in high quality digital experiences . This is an exciting opportunity for an individual who loves the challenge of starting from scratch , building within white space , establishing data infrastructure , process implementation, and working across multiple stakeholder teams to deliver a delightful shopping experience for Walmart.com customers.

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

Create strategic plans for the department; build perspective on KPIs and align resources of department to achieve targets

Lead d evelop ment of a new suite of metrics and reporting to measure customer pathways and their effectiveness in partnership with insights and analytics partners

Develop me chanisms to detect customer defects and drop offs, measure impact, identify defect owner and drive for solution implementation via influence

Establish i ntake and governance process for new feature and functionality requests from cross functional partners ; understand and clarify use case and problem statement

Lead development of new features including comprehensive business requirements ; sizing and prioritization; technical develop ment, testing and go- to – market planning in partnership with product, engineering, and UX counterparts

Implement effective change management strategies and training plan s to gain adoption from multiple business functions

Identif y key business issues and opportunities ; communicate findings to senior leadership clearly and with influence to remove roadblocks and champion change

Develop and implement strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning

Cultivate an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices

Minimum Qualifications

Bachelors degree in business, project/program management, information technology, finance, computer science , or related area and 8 years experience in project management, program management, program operations, or related area including 3 years supervisory experience.

Preferred Qualifications

Masters degree in business, program manager, computer science or related field

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart .

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The annual salary range for this position is $110,000.00-$220,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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– Stock

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Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelors degree in business management, information technology, computer science, or related area and 5 years experience in eCommerce merchandising, site operations, business management, or related area. Option 2: 7 years experience in eCommerce merchandising, site operations, business management, or related area.

2 years supervisory experience.

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

ECommerce Merchandising, Site Operations, Business Management, or related area, Masters degree in Merchandising , Site Operations, Business Management, or related area

Primary Location…

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.