Senior Field Service Technician

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Position Summary:

Xylem is looking for a Senior Field Service Technician to service our customers throughout the Gulf Region.

What your day will look like as a Field Service Technician:

The Senior Field Service Technician will be responsible for membrane exchanges of our water purification equipment at various customer sites. This position reports to our Houston, TX office and requires 20-30% travel throughout the Gulf Region. This will require a DOT medical card and the ability to upkeep a DOT DQ file.

Benefits for our Field Service Technicians:

Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including:

Health Dental and Vision insurance available on your 1st day of employment Generous retirement savings plan

Generous PTO package and paid holidays

Career progression and development plans

Company wellness rewards and recognition and employee discount programs

Core Responsibilities and Tasks:

Creates and maintains safe working environment and cultures within the organization

Takes care of company property

Works with more advanced and multi/complex systems

Proactively trouble shoots systems for mechanical electrical equipment conditions

Anticipates and corrects safety issues for both company and customer owned equipment

May be responsible for work in multiple systems locations or customers

Responsible for the escalation and leveraging appropriate company resources to address issues with personnel and customers

Provides coaching or training to entry-level technicians

Position Requirements:

Required:

HS diploma or equivalent

Tech cert or degree or industry specific licenses

Technical military background preferred

Ability to obtain TWIC card

5-7 years technical experience including industrial or commercial process water experience

Experience with Microsoft office including smart devices

Must have customer service experience

Demonstrates critical thinking and trouble shooting ability

Blueprint reading & drafting required

Knowledge of P&IDs electrical and plumbing highly preferred

Able to pass background check & pre-employment drug screen

Ability to maintain DOT Medical card compliance.

The ability to lift 50lbs repeatedly throughout the work shift.

Additional Details:

Must be able to function in a team environment

Usually works with little to no supervision

Has ability to lead coach guide and motivate

TRAVEL REQUIREMENTS: 20-30% or more

Job postings will include a wide salary range, with each roles pay falling within that range. The starting salary is based on factors such as skills, experience, location, and market conditions.

Salary range:

$0.00 – $0.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, youll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylems transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation