Technical Operations Manager, OSP Construction

At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We’re not just growing to build better internet experiences, we’re also building a welcoming place where people who want to make a difference can grow their careers.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people.

The application window will be open until at least October, 18th, 2024 . This opportunity will remain online based on business needs which may be before or after the specified date.

Role Description

As a Technical Operations Manager, OSP Construction, you will work on cross-product and cross-team initiatives, working closely with a cross-functional team to plan, execute, and deliver projects, and deploy new technologies to the local Des Moines market and surrounding communities. In this role, you will manage the day-to-day operations, milestone/mitigation tracking, and completion of projects related to the construction of our outside plant (OSP) fiber to the home (FTTH) network. You will be responsible for everything that happens downstream of Engineering/Permitting including pre-construction planning (including working with City Engineers), construction execution/sequencing, and splicing/testing for project turnover and acceptance to downstream stakeholders.

In this role, youll:

Ensure adherence to engineering design plans (including mitigation plans), GFiber Standards & Spec, contract statements of work, and municipal requirements, fostering transparent change management processes.

Manage project pipelines, budgets, scheduling, resource/activity planning, prioritization, vendor performance tracking, project dependency awareness, financial reporting, invoice approval, material management, and develop/maintain the vendor construction schedule.

Clearly communicate expectations and project status to internal/external stakeholders (including GFiber’s leadership team), ensuring proper project scoping, mitigation risk plans, monthly production numbers, and seamless handoff for network acceptance.

Work autonomously, within the local markets, to build and design the OSP experience while capturing and reporting conceptual market deliverables, needed actions, roles/responsibilities, and learnings/feedback.

Review OSP closeouts before submission to the Operations Team for review and acceptance

Clearly convey OSP fiber redesign issues escalated from the field by the OSP vendor to the Engineering Vendor, facilitating prompt resolution and monthly goal attainment.

Promptly communicate with City Engineers regarding any field escalations involving conduit blockages within the leased network, ensuring minimal disruption to fiber construction timelines.

Ensure uninterrupted field crew work by partnering with internal GFiber Engineering and City Engineering officials to ensure all design discrepancies are captured and resolved before issuing Work Package Forms (WPF) and Consumption Logs.

At a minimum wed like you to have:

Bachelor’s degree or equivalent practical experience.

3 years of Program/Project Management experience focused on capital intensive and technical scopes of work.

3 years of Vendor Management experience directly managing vendor resources, performance management, and accountability for project-based deliveries.

Experience scheduling projects, capital tracking/forecasting, reporting project status and costs versus commitments.

Its preferred if you have:

Experience managing telecommunication infrastructure, Fiber to the Home/Plant (FTTx) operations and/or outside plant (OSP) projects.

Understanding CAD, GIS systems (e.g., ArcGIS), and FTTH records/As-builts.

Experience working with aerial construction (e.g. aerial make ready).

Experience with GSuite (e.g., Google Docs, Google Sheets, etc).

The US base salary range for this full-time position is between $109,000 – $120,000 bonus cash award benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Googles Candidate Privacy Policy. (https://careers.google.com/privacy-policy/) For more information please refer to our Equal Employment Opportunity Policy (https://careers.google.com/eeo/) and the EEOCs “Know your rights: workplace discrimination is illegal” (PDF) (https://careers.google.com/jobs/dist/legal/EEOCKnowYourRights1020.pdf) .

Its important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form (https://docs.google.com/forms/d/e/1FAIpQLSdssMbqAfgzQyXmBStjjc-OOg64CssJRQf5yWGEBClZZrkpw/viewform?resourcekey=0-CxawQc0qPzP7wkZuem4M3A) . Our candidate accommodations team will then connect with you to confidentially discuss your options.