Administrative Assistant-Dispatch

– Coordinate and provide administrative, organizational, and clerical support services for the 911 Dispatch Department as needed. Such support includes but is not limited to creating and preparing internal correspondence, copying and faxing information, arranging appointments, maintaining program files, mail distribution, prepares outgoing mail and answering and directing phone calls.
– Respond to public inquiries in a courteous manner, provide information on departmental and county policies and procedures as needed.
– Organizes and prepares 911 Dispatch Department related calendars and meetings. Schedules meeting rooms, trainings, conferences, and other events as requested.
– Schedules presentations and/or inspections.
– Registers personnel for conferences and seminars; makes travel arrangements; completes travel and expense reports.
– Write, type or enter information into the computer to prepare correspondence, bills, statements, receipts, checks or other documents.
– Demonstrate continuous efforts to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
– Answer the telephone and assist the general public, provide information on departmental and County policies and procedures as needed.
– Screen office and telephone callers, respond to requests for information on regulations, procedures, systems, and precedents relating to assigned responsibilities.
– Monitor and process purchase orders and bills to be paid on a daily basis.
– Perform a wide variety of general clerical work including the maintenance of accurate records and files; verify accuracy of information, research discrepancies and record information.
– Organize and maintain file system, and file correspondence and other records.
– Operate a variety of office equipment including telephones, copiers, facsimile machines and computers, input and retrieve data text; organize and maintain various filing.
– Maintain and requisition material and supplies as required; check office supplies, stock materials and supplies.
– Contact the public outside agencies in acquiring and providing information.
– Prepare, type and proofread a variety of documents including general correspondence, agendas, reports, memorandums, rough drafts and verbal instructions.
– Perform detailed clerical and administrative work with accuracy and speed.
– Compose correspondence and accurate reports with directions; analyze situations and take appropriate action.
– Prepares and submits purchase orders, accounts payables and any other financial documents for signature and payment.
– Purchasing all 911 Dispatch Department supplies and equipment.
– Maintain 911 Dispatch Department inventories.
– Attends training, seminars and conferences.
– Perform mathematic calculations with accuracy.
– Apply County policies and procedures as needed.
– Other duties as assigned.