11-006 – Administrative Assistant – SC/Anaheim Red Shield

Description

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

This position is responsible for conducting the full range of activities required to prepare, submit, manage and track all business-related information for The Salvation Army Anaheim Red Shield. This includes but is not limited to; uploading and tracking of special and reoccurring invoices, maintaining and updating office files for clients and volunteers, processing invoices and keeping records of financial and vendor information and accepting daily mail and visitor logs.

Essential Functions

Assist in preparing information for Corps Officers and Red Shield Director that may include stats, visitor logs, financial records, bank deposits.

Assist with the building master calendar by keeping it updated with information provided by Corps Officers and Red Shield Director.

Assist in the coordination of rental schedules in conjunction with the Corps master calendar and with direction from the Corps Officers and Red Shield Director.

Assist with building rentals by working while rentals are in-session. This includes being the point-person for questions, PTM safety and general inquires.

Assist with applications and reporting for seasonal programs including but not limited to Back-to-School, Thanksgiving, Angel Tree, Red Kettles,

Track vendor invoices and process payments to Corps Officers and Red Shield Director as needed

Coordinate and send mailings on behalf of The Salvation Army Anaheim Red Shield.

Log incoming mail and assist with outgoing mail on behalf of The Salvation Army Red Shield.

Track daily and weekly telephone calls, visitor logs and other information as requested

Assist with the processing of new volunteer applications.

Assist with collecting and reporting of stats for services and volunteer hours

Assist in answering phones, filing, and general office support.

Working Conditions

Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 25 lbs.

Core Competencies

Customer Service – Manage difficult and/or emotional clients, residents, staff, and/or guests; diplomatically address their needs to ensure mutually satisfying outcomes.

Oral Communication – Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions.

Written Communication – Write clearly and informatively; edit work for spelling and grammar; Present numerical data accurately; Read and interpret written information.

Project Management – Prioritize and plan work activities; use time efficiently; Organize work schedules of others and assign tasks. Follow up to ensure accountability.

Continuous Improvement/Organizational Effectiveness – Constantly look for ways to improve and promote quality effectiveness and efficiency at all operational levels. Improve/simplify processes and service offerings

Minimum Qualifications

Associates degree preferred

Minimum of 2 years office and/or administrative experience preferred

Valid California Drivers License

Preferred to pass fleet driving test as required by The Salvation Army policy

Must have experience in word, excel, PowerPoint and outlook

Skills, Knowledge & Abilities

Driving Test and MVR check (if applicable).

A criminal background check is required with certification for Protect the Mission policies and procedures.

Abide by Salvation Army Policies and Procedures and have an acceptance of Salvation Army philosophy and mission.

Ability to work independently

Excellent communication skills, both verbally and written

Excellent organizational skills

Ability to maintain detailed and accurate records

Ability to relate with others and be a team player on all levels

Qualifications

Education

Preferred

Associates or better

Licenses & Certifications

Required

Drivers License

Experience

Preferred

Excel, PowerPoint and outlook

Minimum of 2 years office and/or administrative experience preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)