Retail Supervisor

Description

Job Location: Biddeford, Maine $17.70-$20.00/ Hr

Goodwill Northern New England — good works here!

At Goodwill, we believe in the power of work to transform lives. As a nonprofit organization, we are dedicated to helping individuals facing barriers to employment find meaningful work opportunities. When you join our team, you become part of a community passionate about making a positive impact.

Here, youll be part of a team that values collaboration, respect, and diversity. We celebrate each team members unique strengths and abilities, fostering an inclusive workplace where everyone feels valued and empowered. Working together creates a welcoming and supportive atmosphere for our customers, clients, and fellow employees.

We believe in supporting our employees just as much as they support our mission. In addition to working in a fulfilling and supportive environment, our employees enjoy:

Medical, Vision, and Dental benefits

Generous PTO Plan

Paid Short- & Long-Term Disability.

403(b) retirement plan with employer match

30% Employee discount at Goodwill stores in ME, NH & VT

Valuable job training with growth potential and more!

We also offer “life navigation” services, which means you can get free counseling and help if youre going through tough times. We also provide telehealth services you can use over the phone so you can take care of your physical and mental health. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, youre not just getting a job; youre becoming part of a community that looks out for its employees and their well-being.

Job Summary:

As a Retail Supervisor, youll be a driving force in our business through your leadership and active engagement with associates and customers. Heres what youll do:

Leadership: Actively connect with associates and customers, displaying trustworthy and reliable qualities to help our store achieve its sales goals.

Team Management: Lead a team of associates, ensuring operational tasks and procedures are executed smoothly. Youll also ensure opening and closing routines are completed while keeping the customer at the center of everything we do.

Career Growth: This position is a stepping-stone on your journey to becoming an effective store leader. If youre looking to advance your retail career with an organization that genuinely cares and makes a positive impact on the community, the Goodwill team is the perfect place for you.

MINIMUM QUALIFICATIONS:

A positive, friendly attitude to set an example for your team.

Six months of Goodwill retail store experience or 1 year of prior supervisory experience.

Mathematical and literacy skills to support your job duties.

Flexibility to work evenings, weekends, and holidays based on business needs.

Computer literacy to complete your job duties.

A high school diploma, GED, HiSET, or equivalent.

A criminal background check that meets agency standards.

A valid drivers license with a safe driving record and insurance meeting agency standards.

PREFERRED QUALIFICATIONS:

An Associates Degree.

Computer experience, including reporting and Excel proficiency.

CPR and First Aid Certification.

Multilingual abilities are a plus.

Qualifications

Skills

Required

Cashiering: Intermediate

Customer Service: Advanced

Supervision: Intermediate

Preferred

Ability to multitask: Intermediate

Performance Management: Some Knowledge

Interviewing: Some Knowledge

Behaviors

Preferred

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Loyal: Shows firm and constant support to a cause

Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Peer Recognition: Inspired to perform well by the praise of coworkers

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Goal Completion: Inspired to perform well by the completion of tasks

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School Diploma/GED or better

Licenses & Certifications

Required

Drive. Lic. – Class C

Experience

Required

1 years of retail experience

Demonstrated knowledge of basic retail practices and procedures

Preferred

Familiar with interviewing and hiring practices