Medical Assistant II

Northern Light Mayo Hospital

Department: RHC – Milo

Position is located: Health Center- Milo

Work Type: Full Time

Hours Per Week: 40.00

Work Schedule: 6:30 AM to 3:00 PM

Eligible for the MA signing incentive of $2,000.

Summary:

Provides direct and in-direct patient care under direction of office leadership. Performs duties such as routine intake of patients which includes taking vital signs, performing point of care testing as appropriate and assuring patients understand their discharge instructions. May also be required to transport patients. They will also be required to answer phone messages, propose orders per the JPP and assure providers are made aware when there are outstanding tasks on their desktops/message center that they must complete.

Responsibilities:

Communicates and interacts with patients and families, physicians, peers and other health care members to maximize successful customer outcomes and maximize function of the unit.

Orients patient to hospital environment and routine.

Attends and serves on one-unit committee or educational peer opportunity to improve quality and/or engagement.

Documents all aspects of patient care in a timely manner.

Participates in unit quality improvement initiatives.

Provides care in accordance with the patients plan of care.

Label and Delivers specimens per policy.

Maintains a safe environment complying with policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and/or protocol when involved or observed.

May perform other duties upon request.

Other Information:

Practicing as a MA for a minimum of 2 years within the organization (required to apply for MA II status).

Employed for a minimum of 1 year as a MA II within the organization.

BLS certification kept current.

Demonstrates system values and integrates them into daily practice.

Actively supports patient-centered care with sensitivity and respect for the diversity of human experience.

Ability to work independently and in a team atmosphere.

Ability to provide age-appropriate care.

Ability to be adaptable to a fast-paced ever-changing environment.

Skilled in exemplary customer service skills and demonstrate consistent use of Caring Behaviors.

Ability to communicate well with all members of the healthcare team.

Ability to work closely under the direction of a Registered Nurse.

Ongoing verification of level of practice as evidenced by the completion of the Medical Assistant Clinical Ladder Verification Tool.

Submission of the Verification Tool at the time of their annual evaluation to maintain their current status.

Competencies and Skills

Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.

Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.

Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.

Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Education

Required High School Diploma/General Educational Development (GED)Current Medical Assistant registration/certification.

Required Experience

2 year/years of Clinical Experience

Working Conditions

Lifting, moving and loading 30 to 50 pounds.

Alternate shift schedules (day, evening, nights, weekends).

Position Medical Assistant IILocation Req ID null