Community Lending Officer – Mapleton

Community Lending Officer – Mapleton

Brooklyn, New York

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

This job is responsible for managing the end-to-end consumer mortgage referral requests primarily for Low to Moderate Income (LMI) clients in underserved markets. Key responsibilities include connecting with internal and external centers of influence (i.e. financial center partners, realtors, etc.) to originate mortgage transactions, identifying relationship deepening opportunities with clients, and facilitating the loan process from application to close. Job expectations include providing home buyer education via workshops and contacting with clients and partners virtually or in-person. This position is subject to SAFE Act registration requirements.

Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.

Responsibilities:

Originates loans from multiple internal and external referral sources

Understands the local Affordable Housing Market, Housing Assistance Programs, and experience, providing thoughtful lending solutions and guidance to Low to Moderate Income and First Time Homebuyers

Achieves production goals as defined by the business

Maintains a quality network of business relationships that serve as a recurring source of referrals for new mortgage lending opportunities

Provides exceptional customer service including maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements

Conducts monthly Home Buyer Workshops and Business Development meetings

Required Qualifications:

2 years of experience in loan originations and/or home buyer education

Knowledge of conventional and/or government guidelines as well as affordable mortgage products and programs

Knowledge of processing underwriting and/or closing procedures/federal lending regulations governing real estate lending

Ability to organize and deliver Home Buyer Workshop presentations

Knowledge of community housing counseling agencies

Knowledge of community grant / downpayment programs

Strong written and verbal communications skills

Self-motivated and highly organized

Ability to prioritize multiple competing tasks​

Desired Qualifications:

Experience in first mortgage and HELOC

Familiar with FHA and HUD guidelines

Knowledge of local competition product offerings and real estate market dynamics

Strong computer skills, including Microsoft applications and previous experience using laptop technology for client communication purposes including accessing rate, credit and loan status information

Solid time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously

Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences

Ability to analyze and comprehend complex financial data and provide appropriate financial solutions

Professional and effective interpersonal skills

Skills:

Client Management

Customer and Client Focus

Loan Structuring

Oral Communications

Referral Management

Credit Documentation Requirements

Learning Delivery

Presentation Skills

Prospecting

Written Communications

Active Listening

Business Development

Credit and Risk Assessment

Data Collection and Entry

Pipeline Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US – NY – Brooklyn – 6601 18TH AVE – MAPLETON BANKING CENTER (NY5351)

Pay and benefits information

Pay range

$26.97 – $31.27 hourly pay, offers to be determined based on experience, education and skill set.

Formulaic incentive eligible

This role is eligible to participate in a formulaic incentive plan. Employees are eligible for incentives as detailed by the specific line of business incentive plan provisions. Formulaic plans may be comprised of monthly, quarterly and/or annual incentive opportunities. Incentives are earned based on the employee’s performance against defined metrics.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.