Service Advisor

  Job description   SUMMARY Pohanka Chevrolet of Chantilly is seeking a skilled and experienced Service Advisors to join our growing team. This is a full-time position in a clean, safe and professional environment with a temperature-controlled shop, state of the art equipment, and clean, well-kept facilities.   WE OFFER: · Flexible scheduling with a 4 Day work week available · Pay: $50,000.00 – $160,000.00 per year · Discounts on products and services · Work environment OSHA certified to current Air Quality Standards · Highly productive and growing shop · Career advancement opportunities, promote from within · Continued education, manufacturer hands on and web-based training · Clean and professional work environment · Industry leading benefits package · 401(K) Savings plan after 12 months with match contributions · Paid Holidays · Paid Vacation and Personal Days · Medical, Dental and Vision insurance at group rates · Basic Life Insurance · Accident and Critical Illness insurance · Bonus Programs   Why Pohanka?: · Time Magazine National Quality Dealer Award Winner · The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment to the industry, community, and the nation · Distinguished Service Citation from the Automotive Hall of Fame   Responsibilities · Manage client concerns in a professional and friendly manner · Coordinate between technician and client to successfully relay information · Communicates directly with the Technician so that customers can be informed if any additional service is needed. Provide an estimate of time needed for additional repairs · Facilitates repairs under warranty to manufacturer specifications   Qualifications · Automotive Service experience required · ASE Certification preferred but not mandatory · Excellent customer service skills · Basic Computer skills · Positive, friendly attitude, along with a customer service mentality · Enjoy working in a fast-paced and competitive environment · Excellent oral and written communication skills · Detail-oriented with good time management skills · Must have a valid driver’s license and clean driving record   About the Dealership The Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 21 dealerships throughout Northern Virginia, Maryland, Washington DC, and Texas. Since 1919, five generations of the Pohanka family and our associates have provided our loyal customers a variety of easy ways to meet their needs. At Pohanka, you can expect to work on a dedicated team of professionals. Our team works with a collaborative approach and encourages success amongst each of our members. We are interested in helping your career and adding to your resume. Join our team and develop your skill set and realize your potential!   EEOC Statement: Pohanka Chevrolet Chantilly is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace and encourage candidates from all backgrounds to apply.