Dispatcher

Welcome! Were excited youre considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, youll find other important information about this position.

Performs a wide range of clerical and receptionist tasks including: dispatching, data entry, access/key control, responding to telephone calls, documentation, and clerical activities in support of the Facilities Engineering/Planning Design and Construction and Security departments to provide a safe and comfortable environment for the patients and staff.

PREFERRED QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. High School Diploma or equivalent.
EXPERIENCE:
1. One-year prior experience in an office setting.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Performs activities involved in the dispatching of personnel, assuring that the appropriate individual is dispatched to the problem location.Must be able to reconcile conflicting assignments and justify decisions made to ensure timely response to trouble calls and to facilitate efficient departmental operations.
2. Answers trouble calls for Facilities Engineering, Security, Biomedical Engineering, Nutrition and Environmental Services, and Telecommunications departments in a courteous and professional manner, identifying self and department at all times.
3. Routes all routine and/or emergency work request to the appropriate department/individual for resolution immediately upon receipt of call.
4. Dispatches personnel in response to telephone requests from internal customers using two-way radio system.
5. When appropriate, contacts the originator of the call to confirm the status of work request prior to the end of each shift.
6. Ensures that all unresolved work requests are forwarded to the next shift dispatcher and appropriate teams “To Be Done” box to facilitate accurate follow up.
7. Monitors building control systems (i.e., Simplex Fire,Translogic, generators, oxygen, medical gases, Siemens and Security), for the hospital and all ancillary facilities.When a situation arises, the dispatcher activates departmental response to alarm and/or trouble indications to facilitate timely responses to those alarms.
8. Initiates the departmental response plan associated with all building monitoring systems in accordance with the departmental policy and procedure manual. Initiates Code Red, Code Green, Code Pink and Disaster Plan in accordance with specific instructions regarding Phase I, II, and III responding by Facilities Engineering and Security
9. Assists with… For full info follow application link.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)