customer service rep (remote after training)

customer service rep (remote after training).

miami , florida

posted today

job details

summary

$18.99 – $19 per hour

temporary

high school

category office and administrative support occupations

referenceAB4624951

job details

I am hiring for a Customer Service Rep opportunity that goes fully remote after 2 weeks of training! You must have 1 year of call center experience and have open availability all days of the week from 7am-10pm. You will be assigned an 8-hr shift, 5 days a week before the job starts. You might be required to work weekend shifts. In this position, you will be providing hurriance relief assistance. Equipment is provided. You also must be able to pass a background check. Please read the remaining job details below and respond with a copy of your resume if interested. I can only consider those who reply back with their resume. Thank you.

Title : Customer Service Representative Location : Doral, FL 33122 (2 days onsite training, then goes remote) Duration : Temp (3-6 months) Pay: $19 per hour. SHIFT DETAILS: Shift- Flexibility to work between 7am – 10pm

salary: $18.99 – $19 per hour

shift: First

work hours: 7 AM – 10 PM

education: High School

Responsibilities

· Respond to incoming calls, and make occasional outbound calls regarding Federal Emergency Management Agency (FEMA)

· Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks

· Complete basic call-related input in computer terminal to phone inquiries

· Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate

· Attention to detail, ability to multitask is required

· Meet Quality Assurance (QA) and other key performance metrics

· Track and document all inquiries using the applicable systems

· Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures

· Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions

Skills

Call Center (1 year of experience is required)

Qualifications

Years of experience: 0 years

Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether youre looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidates education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

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MH

megan hughes

megan.hughes@randstadusa.com