Health Unit Coordinator – Emergency Department

This position is 2 days per week with rotating weekends and holidays.

Health Unit Coordinator – Emergency Department

Our Mentor Hospital is a state-of-the-art facility offering Lake County residents enhanced access to Cleveland Clinic, one of the nations top healthcare systems. With 4 operating rooms, 34 inpatient care rooms, and a helipad, we are making it easier than ever for our Lake County patients to access high-quality care close to home. Join Cleveland Clinics newly built Mentor Hospital and become a part of Mentors supportive environment where everyone excels and is valued for what they bring to the team.

Mentor Hospitals Emergency Department is a 19-bed department that provides 24/7 emergency care to diverse populations of patients. With an innovative virtual platform, the Emergency Department has a telehealth robot (a mobile telehealth station) to host consults for patients.

A caregiver in this position works varying shifts from 11:00am – 11:30pm.

A caregiver who excels in this role will:

Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.

Respond to patient call lights and make rounds.

Assist with processing patient admissions, transfers and discharges.

Assist patients and families with wayfinding and direct them to available resources.

Assemble and maintain patient medical records and other documents related to patient care.

Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Minimum qualifications for the ideal future caregiver include:

High school diploma or GED.

1 year of experience in a customer service-related role.

Experience with typing, computer training or equivalent coursework.

Preferred qualifications for the ideal future caregiver include:

College degree.

Microsoft Office experience.

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how were dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

Requires full range of motion, manual and finger dexterity and eye-hand coordination.

Requires frequent data entry, standing and walking for extensive periods of time.

Requires normal or corrected speech, hearing and vision.

Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

Follows standard precautions using personal protective equipment as required.

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities