Outside Recovery Associate

The purpose of the Outside Recovery Associate is to facilitate efficient management of variousprojects in our outdoor merchandising area, with a core emphasis on assisting customers inloading their vehicles post-purchase. In addition, the role involves activities such as pricing andzoning outdoor merchandise, unloading deliver trucks, gathering shopping carts, attending tocustomer inquiries, and maintaining a pristine exterior presentation of the store, ensuring awarm and inviting entry for our customers.

What Youll do
Deliver exceptional customer service by assisting customers in loading their purchases into theirvehicles.
Collect customer signatures for load out tickets to confirm successful transactions.
Perform load outs for customers from the store to their vehicles, ensuring safe loading andcontributing to a seamless shopping experience.
Adhere to the Outdoor Merchandising Guide to maintain consistent outside presentation thatcan be routinely shopped by our customers, and easily stocked and maintained by ourassociates.
Ensure accurate pricing of products for customer convenience.
Keep the parking lot, corral, and designated areas clean and well-maintained.
Zone outside merchandising spaces such as the load lanes, nurseries, bullpens, and front sidewalks during available intervals to maintain an orderly display.
Use standard office equipment, including telephones, copiers, fax machines, calculators, andcomputers.
Operate retail equipment such as the Telxon gun, forklift, pallet jack, ladder, and other tools.
Participate in cross-training for flexibility in various departments and responsibilities
Actively participate in learning initiatives offered such as training programs, workshops, andwebinars. Leverage these opportunities to acquire new knowledge, refine existing skills, andstay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assistingwith inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural Kings Values: People First, Integrity, Attitude,Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.

Essential Qualities for Success
Ability to be engaging with the team within a fast-paced setting, displaying adaptability,proactivity, resourcefulness, and effectiveness.
Excellent verbal and written communication skills to convey ideas, instructions, and informationclearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough andarticulate responses.
Demonstrated experience making sound decisions in a professional context. Proven trackrecord of evaluating options, considering relevant factors, and achieving desired outcomes.
Demonstrate a high level of adaptability in response to changing priorities, unexpectedchallenges, and evolving business needs.
Ability to operate independently without direct oversight.
Ability to utilize in-store computer systems, scanning technology, and wireless handhelddevices.

Physical Requirements
Ability to stand and/or walk for long periods of time.
Ability to lift, push, and/or pull a minimum of 30-50 pounds repetitively.
Ability to use a ladder, pallet jack, and/or a forklift.
Ability to verbally communicate effectively and professionally with all audiences (in-person orvia handheld transceiver).
Close vision for computer-related activities.

Supervisory Responsibilities
No

Reasonable accommodations may be made to enable individuals with disabilities to performessential job functions.