Commercial Manager

The primary purpose of a Commercial Manager in the automotive manufacturing industry is to act as the main liaison between the company and its key clients including OEMs, and Tier 1s, ensuring sustained business relationships, achieving business growth, and maximizing client satisfaction. This role is crucial in navigating complex client needs, managing long-term relationships, and delivering superior value to both the client and the company. Additionally, this role has responsibility over operational warehousing activities in support of the PennAuto NA business unit.

Client Retention and Satisfaction: Maintain and enhance long-term relationships with key clients to ensure customer loyalty and satisfaction.

Business Growth: Identify opportunities for upselling and cross-selling to increase revenue from key accounts.

Client Advocacy: Represent and advocate for client needs within the company, ensuring that their requirements and feedback are communicated and addressed.

Market Intelligence: Gather and analyze market data relevant to key accounts to stay ahead of industry trends and anticipate client needs.