Bridge Services Supervisor 9 (International Bridge)

State of Michigan

Bridge Services Supervisor 9 (International Bridge)

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Bridge Services Supervisor 9 (International Bridge)

Salary

$23.80 – $33.29 Hourly

Location

Sault Ste. Marie, MI

Job Type

Permanent Full Time

Job Number

5901-24-IBA-8-BSS9-LB

Department

Transportation

Opening Date

10/07/2024

Closing Date

10/21/2024 11:59 PM Eastern

Bargaining Unit

MICHIGAN STATE EMPLOYEES ASSOCIATION (MSEA)

Description

Benefits

Questions

Job Description

This position serves as a first-line supervisor with responsibility for coordinating and directing the work of subordinate personnel at a state-owned and/or operated bridge. This position under general supervision, works within provided toll collection and revenue accounting policies and procedures and exercises considerable judgment to select proper courses of action. This position makes final determinations of toll classifications and is responsible for resolution of customer complaints and public inquiries. Assists with the training of new employees, with coordination and performing special events, and with other administrative duties as directed by supervisors such as providing informational requests, completing surveys, and conducing research. Must have a working knowledge of the Security Operations Center with usage during a bridge related emergency response.

As a 24/7 operation, the position requires working various schedules which can include weekends and holidays as needed.

The “Salary” listed above is a range that reflects the minimum rate through the maximum rate of the Bridge Services Supervisor 9 position.

For additional information, please see the links below:

Position Description (https://MCSC.state.mi.us/AgencyPDFs/BRISSPV1A08N PD 9.2024.pdf)

All about MDOT

For information on benefits, visit www.mi.gov/employeebenefits or www.mi.gov/orsstatedc .

The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

Required Education and Experience

Education

Educational level typically acquired through completion of high school.

Experience Bridge Services Supervisor 9

Four years of experience equivalent to a Bridge Services Representative, including three years equivalent to a Bridge Services Representative E7 or two years equivalent to a Bridge Services Representative 8.

Alternate Education and Experience

Bridge Services Supervisor 9

Completion of 30 semester (45 term) credits including 12 semester (20 term) credits in one or a combination of the following: accounting, business, finance, management, mathematics, public administration, or statistics.

OR

Two years managerial/supervisory experience or four years of experience with primary focus on processing financial transactions.

Additional Requirements and Information

Possession of a valid driver’s license.

Possession of a Western Hemisphere Travel Initiative (WHTI) Document e.g., Passport, Passport Card, NEXUS Card, WHTI approved State enhanced drivers license.

All newly hired state employees are required to submit and pass a pre-employment drug test and physical (if applicable) prior to their actual appointment. Criminal and driving records will also be checked if applicable. Any position offer will be conditional until results of the drug test, physical, criminal background, and driving records indicate eligibility for employment.

The department reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results.

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process including, but not limited to, responses to application questions and responses to interview questions or exercises.

If you have questions related to this posting, please contact Donna Martin at MartinD42@michigan.gov .

State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

More details on benefits for our new hires are below:

Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available atwww.mi.gov/employeebenefits.

Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.

Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

Paid Parental Leave:Eligible employees can take12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.

Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans.Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.

Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

Professional Development:To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.

Updated: 2/28/24

01

Your eligibility for this position is based solely upon the information provided in your application, resume, transcripts, cover letter, and other attachments. Provide accurate dates of employment and extensive detail of your job duties in your application. Responses to the questions below must match what is on your application and are used for screening purposes. Have you read and understand the process for submission and use of your application materials?

Yes

No

02

BRISSPV – Do you possess an educational level typically acquired through completion of high school?

Yes

No

03

BRISSPV1 – Do you possess at least four years of experience equivalent to a Bridge Services Representative, including three years equivalent to a Bridge Services Representative E7 or two years equivalent to a Bridge Services Representative 8? OR Completion of 30 semester (45 term) credits including 12 semester (20 term) credits in any combination of course work in the following areas: accounting, business, finance, management, mathematics, public administration, or statistics? OR Two years managerial/supervisory experience or four years of experience with a primary focus on processing financial transactions?

Yes

No

04

Do you possess a valid drivers license?

Yes

No

05

In accordance with federal law, all new employees must provide proof of eligibility to work in the United States within three business days of beginning employment. Can you, after employment, submit proof of your legal right to work in the United States?

Yes

No

06

Are you a current Michigan Department of Transportation (MDOT) employee?

Yes

No

07

Are you a current State of Michigan employee? State employees work for one of the departments that make up the government of the State of Michigan (e.g., Michigan Department of Corrections (MDOC), Michigan Department of Transportation (MDOT), etc.).

Yes

No

08

Do you possess a valid Western Hemisphere Travel Initiative Document (WHTI) such as a Passport, Passport Card, NEXUS, or Enhanced Drivers License?

Yes

No

09

If you answered yes to having a WHTI document, which document do you possess:

Enhanced Drivers License

Passport

Passport Card

NEXUS Card

I do not possess a valid WHTI document

10

Do you currently work for the International Bridge Administration?

Yes

No

11

Please select the number of years experience you have in working with Microsoft Office software, specifically Microsoft Word and Microsoft Excel:

More than 5 years

3-5 years

1-3 years

Less than 1 year

No experience

12

If you indicated you have experience working with Microsoft Office software, specifically Microsoft Word and Microsoft Excel, please describe the extent of your experience AND make sure you document this experience in the experience portion of your application. If none, indicate N/A.

13

Please select the number of years supervisory experience you have:

More than 5 years

3-5 years

1-3 years

Less than 1 year

No experience

14

If you indicated you have supervisory experience, please describe the extent of your experience AND make sure you document this experience in the experience portion of your application. If none, indicate N/A.

15

Do you have experience in scheduling employees and determining staffing needs for varying situations?

Yes

No

16

If you indicated you have experience scheduling employees and determining staffing needs for varying situations, please describe the extent of your experience AND make sure you document this experience in the experience portion of your application. If none, indicate N/A.

17

Are you willing and able to work any shift (days, afternoons, and midnights)?

Yes

No

18

MDOT – Have you participated in any of the following MDOT Workforce Programs?

MDOT Youth Development and Mentoring Program

MDOT TRAC Program

MDOT Internship (Co-Op) Program

Transportation Diversity Recruitment Program (TDRP) Internship

MI Construction Career Days

National Summer Transportation Institute (NSTI)

Other

N/A

MDOT Capstone Internship

19

MDOT – Where did you hear about this job? (Check all that apply)

State of Michigan Website/NEOGOV or Governmentjobs.com

LinkedIn

College/University Career Services Office or website

Twitter

Facebook

Indeed

Career Search Engine (i.e. Monster, Careerbuilder)

Michigan Works! Agency

Career Fair

GovDelivery

Billboard

Employee Referral

Veterans Organization

Government Jobs

Diversity Jobs

recruitics

ZipRecruiter

Other

Required Question

Agency

State of Michigan

Department

Transportation

Address

425 West Ottawa Street

Lansing, Michigan, 48909

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