Travel Field Service Representative

JOB REQUIREMENTS: Faith Technologies, a division of Faith Technologies
Incorporated (FTI), is an energy expert and national leader in
electrical planning, engineering, design and installation. As a
comprehensive authority in the field of electrical and energy services,
Faith leads industry change through a dedicated investment in
technology, strategic project consulting and process engineering that
drives productivity, value, and above all, safety. Through innovative
practices, Faith drives trends in growth and development with continual
investment in their merit-based employees skill, leadership and career
development. The Field Service Representative – Power Distribution is
accountable for installation, inspection and testing, troubleshooting,
and adjustment, repair or replacement of customer equipment. Provides
documentation, including test reports and service summary to customer.
Instructs customers and personnel on the operation and maintenance of
equipment. Performs warranty work and start-up service. Constructs and
tests circuits and equipment utilizing various tools and machines such
as computers, workstations, circuit diagrams and test
instruments/equipment. Provides technical support in product service,
product training and applications. Analyzes complex problems in
equipment and machinery and interprets maintenance manuals, using
knowledge of systems and electronics to isolate and correct the faults.
Consults with product support and engineering personnel to determine
solutions to complex problems in system operation. Reports customer
suggestions on product improvement and existin g product designs to the
appropriate technical specialist. Assists in the development of design
modifications. Implements modifications and provides installation
support for the modifications. Develops and implements training
courseware and provides training to customers and other service
representatives. Develops and maintains ongoing customer relationships
with regards to all aspects of equipment repair and maintenance.
Maintains service equipment, tools and documentation. MINIMUM
REQUIREMENTS Education: Completion of an electrical apprenticeship
(8,000 hours) or a Bachelors degree in Electrical Engineering or
Experience: Military experience within the following positions: Navy
Nuclear Electronic Technicians and Electricians Mate or Experience:
Electrical start-up and testing experience including: circuit breakers,
transformers, switchgear, VFDs, PLCs, and capacitor banks Required: The
ability to effectively communicate in the English language. This
includes the ability to understand the spoken and written word as well
as speak in English. Travel: 50% Work Schedule: This position works
between the hours of 6 am to 6 pm, Monday through Friday. May vary based
on customer demands and can include, but is not limited to: nights,
weekends, and holidays. KEY RESPONSIBILITIES Contributes to Field
Services small projects coordination and execution on customer site (end
of life, modernization, upgrade, etc.). Provides support to Level 2
and Level 3 FSRs as it pertains to removal of electrical equipment.
Interprets blueprints and other service documents, including but not
limited to, specifications, reporting and quality requirements.
Performs basic audits of customers electrical systems and equipment.
Documents all required information for each site (technical report).
Communicates with Project Coordinator to ensure smooth execution.
Properly documents, labels, and returns all defective parts utilized in
the repair of equipment to the designated disposal/repair location. The
job description and responsibilities described are intended to provide
guide To view the full job description please use the link below.
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APPLICATION INSTRUCTIONS: Apply Online:
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Qualified females, minorities, and special disabled veterans and other
veterans are encouraged to apply.