Clinic Administrator

Overview

Since 1885, CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our tradition of success and innovation with individuals dedicated to delivering the highest level of expertise and quality. Together we can continue to grow and support the legacy of CHI St. Alexius Health for many years to come.

CHI St. Alexius Health is a regional health network with a tertiary hospital in Bismarck, the system also consists of critical access hospitals (CAHs) in Carrington, Dickinson, Devils Lake, Garrison, Turtle Lake, Washburn and Williston and numerous clinics and outpatient services. CHI St. Alexius Health manages four CAHs in North Dakota – Elgin, Linton, and Wishek, as well as Mobridge Regional Medical Center in Mobridge, S.D. CHI St. Alexius Health offers a comprehensive line of inpatient and outpatient medical services, including: a Level II Trauma Center, primary and specialty physician clinics, home health and hospice services, durable medical equipment services, a fitness and human performance center and ancillary services throughout western and central North Dakota.

CHI St. Alexius Health is part of CommonSpirit Health, a nonprofit, Catholic health system dedicated to advancing health for all people. It was created in February 2019 through the alignment of Catholic Health Initiatives and Dignity Health. CommonSpirit Health is committed to creating healthier communities, delivering exceptional patient care, and ensuring every person has access to quality health care.

Responsibilities

JOB SUMMARY / PURPOSE

The Clinic Administrator is responsible for managing the daily administrative and technical support sections of

a medical clinic in accordance with established policies, procedures and standards. Anticipate and plan for

future changes. Make recommendations to improve customer service as appropriate. Will support a large

specialty or multi-specialty clinic.

ESSENTIAL KEY JOB RESPONSIBILITIES

1. Manage clinic staff on day-to-day operations.

2. Coordinate clinic operations and activities to ensure proficiency and quality service is delivered within

all sections of the clinic; ensuring compliance with regulations and standards.

3. Responsible for employee performance management by completing performance appraisals and

setting individual goals as outlined in policies and procedures.

4. Effectively lead and develop a team of employees including hiring, training and development, salary

recommendations, etc.

5. Prepare, recommend, and monitor clinic budget, goals, and objectives taking into consideration input

from clinic staff.

6. Participate in the planning and development of policies and procedures, as well as clinic-specific

procedures and programs.

7. Work with Regional Director to develop and implement performance goals and objectives.

8. Assist Regional Director with implementation and development of long-range plans.

9. Monitor payroll system to control time management.

10. Ensure and maintain environment to comply with regulatory, licensure, compliance and accreditation

requirements.

11. Serve as the first point of contact for patient and external customer complaints. Reconcile and

investigate all complaints relating to practice operations.

12. Act as the liaison between the practice and Central Billing Office.

13. Perform other duties as assigned.

● Multiple sites (Has direct operational responsibility.)

● Multi-specialty or Large Specialty

Qualifications

Bachelor’s Degree and minimum of 3

years leadership experience OR minimum of 5 years leadership

experience in the discipline OR Master’s Degree and no experience

5 to 7 years experience preferred

Pay Range

$30.79 – $43.50 /hour

We are an equal opportunity/affirmative action employer.