Senior Manager, Field Incentive Compensation and Alignment
RETROPHIN INC.
Department: 104400 Sales Operations Location: San Diego, USA- Remote Be a part of a global team that is inspired to make a difference in the lives of people living with rare disease. At Travere Therapeutics, we recognize that our exceptional employees are vital to our success. We are a dedicated team focused on meeting the unique needs of rare patients.Our work is rewarding – both professionally and personally – because we are making a difference. We are passionate about what we do. We are seeking talented individuals who will thrive in our collaborative, diverse, fast-paced environment and share in our mission – to identify, develop and deliver life-changing therapies to people living with rare disease. We stick by our values centered on patients, courage, community, and collaboration to pursue our vision of becoming a leading biopharmaceutical company dedicated to the delivery of innovation and hope to patients in the global rare disease community. At Travere Therapeutics, we are in rare for life. We continue to courageously forge new paths as we move toward a common goal of elevating science and service for rare patients. Position Summary: The Senior Manager of Field Incentive Compensation & Alignment is the subject matter expert for managing the field incentive compensation plans, contests, and awards, ensuring that they are fiscally responsible, aligned with company and product specific goals and objectives, administered in a consistent, accurate and compliant fashion that serves to attract, retain and motivate top field talent for multiple teams.In addition, the position will provide proactive analyses of programs and recommend solutions to ensure they are competitive, consistent, and compliant with all applicable regulations. The role will also be responsible for managing the field alignments to ensure that the field force is optimally deployed, and alignments are administered to downstream systems and processes. Responsibilities: Lead and administer the field deployment, sizing, territory and HCP alignment efforts by partnering with sales and account management leadership to ensure that our field teams are optimally deployed to achieve our commercial objectives. Lead and administer the field incentive compensation, contest/award functional area for the US field teams that is motivating, rewarding, and aligns with business objectives by collaborating with internal stakeholder and vendors: Lead the evaluation, development, design and administer IC Plans, contests, and annual awards for 3 field teams, national account group, along with their field management teams. Implement strategies and the administrative processes to ensure accurate performance and bonus/contest payout calculations. Ensure timely communication and documentation to the field teams around IC/contest/award plans, performance status reports(dashboards), and the administration processes. Collaborate with the Commercial Systems and analysis group to ensure efficient integration between IC Platforms and the rest of the commercial data systems to provide accurate, efficient, and reliable data exchange used for incentive compensation calculations, including eligibility requirements from roster. Ensure timely and accurate IC reporting and payout processes following compliant guidelines. Evaluating plans and contests before/during/after implementation and analyzing adoption, lift, and overall performance to be shared with leadership, bringing insights and recommendations based on data. Manage field roster to ensure accuracy and timely deliverables for Sales Ops systems. Education/Experience Requirements: Bachelors degree in business, marketing, data science, or other related fields required. Equivalent combination of education and applicable job experience may be considered. Minimum of 7 years of combined relevant work experience in the Biotech or Pharmaceutical industry focused on incentive compensation, commercial/sales operations, sales analytics, or sale force effectiveness. Prior experience in field-based incentive compensation plan development and/or administration. Demonstrated leadership skills, vendor management, and cross divisional collaboration. Additional Skills/Experience: The ideal candidate will embody Traveres core values: Courage, Community Spirit, Patient Focus, and Teamwork. Ability to think critically and form a methodical analytic approach to solving business problems. Well organized with a successful record of creating and managing complex project plans, timelines, and critical paths. Strong ability to multitask, prioritize, and manage shifting strategies, tactics, or responsibilities in a dynamic, cross-functional teamwork environment. Highly proficient with MS Excel and PowerPoint. Experience with Veeva a plus. Knowledge of commercial data warehouse concepts, industry physician/patient/payer level data, and Tableau reporting tools and/or similar analytics reporting platforms. Strong interpersonal skills with excellent verbal and written communication abilities. Demonstrated on-stage presence and presentation skills with the ability to communicate complex concepts and ideas to leadership and the sales force in an easy to understand and relatable terms. Strong sense of customer service and care towards internal stakeholders. Understanding of regulatory, legal and promotional compliance requirements for pharmaceutical sales/marketing companies. Ability to travel 10% to 25% domestic and internationally. In addition, if remote based, the ability to travel to the home office in San Diego, CA at least four times per calendar quarter for a duration of at least 3 full days in the office during each trip. All positions have an essential job function to be able to perform face to face work with colleagues, and as such, Travere will require proof of positive vaccination status to perform onsite, face to face work to become employed. Total Rewards Offerings: Travere provides comprehensive total rewards offerings that demonstrate our commitment as a diverse, equitable, people-centric, and pay-for-performance organization. Benefits: Our benefits include premium health, financial, work-life and well-being offerings for eligible employees and dependents, wellness and employee support programs, life insurance, disability, retirement plans with employer match and generous paid time off. Compensation: Our competitive compensation package includes a combination of both cash compensation (base pay and short-term incentive) and long-term incentive compensation (company stock), designed to recognize, retain, and reward employees. Target Base Pay Range: $120,000.00 – $165,000.00 This information is current as of the date of this posting and may be modified in the future. Actual pay offered to a candidate will depend on a variety of factors including the candidates experience, education, skills, and location. Travere will accept applications on an ongoing basis until a candidate is selected for the position. If you require a reasonable accommodation to complete the application or interview process, please contact us by sending an email to accommodations@travere.com. Please note that this email address is to be used exclusively to request an accommodation with the online application, interview or hiring process only. Travere HR will not reply to emails sent to this address for any other reason. Travere Therapeutics, Inc. is an EEO/AA/Veteran/Disability Employer