Security Dispatcher

Location:

Devonshire by Erickson Senior Living

Our Security and Emergency Services department is currently seeking an experienced Emergency Dispatcher to manage multiple Security & EMS systems from a central location. You will dispatch both emergency and routine calls for service, while also building a rapport with residents and visitors by providing personalized customer service and hospitality. Make a difference in peoples lives and become part of a team that makes safety a top priority.

This is a part time, 32 hour/week position: Sunday- Wednesday 11:00am-7:30pm

What we offer

Compensation: Starting at $17.00/hour, depending upon experience

A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values

Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options

PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law

401k for all team members 18 and over with a company 3% match

30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices!

Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

How you will make an impact

Track all pertinent information during your shift, and initiate the first level of the incident report for Security and Emergency Services Officer completion

Monitor the Emergency Call System for independent living

Track the status of residents involved in emergency situations

Monitor Fire Alarm System

Dispatch ambulance, private ambulances, or 911 as needed

What you will need

Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred

Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and new challenges

Effective communication skills with residents, visitors, and staff at all levels

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Devonshire is a 26-acre resort-style continuing care retirement community located on the grounds of PGA National in Palm Beach Gardens, Florida. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Devonshire helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, youll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.