Security Account Manager

Security Account Manager

The Security Account Manager leads a team of site security personnel and security officers and is accountable for delivery of physical security-related services. The Security Account Manager is responsible for the leadership development of the people reporting to them while also accountable for security operations delivery at these sites. The Security Account Manager partners with senior leadership and management teams to help drive operational effectiveness, superior performance, and audit readiness. The Security Account Manager ensures that people and property are well-protected and utilizes their professional experience to manage a diverse team and implement strategies for improvement.

Salary & Benefits

Salary: $90,000 – $94,000 annually

Benefits Package: Includes comprehensive benefits for both self and qualifying dependents, paid time off, 401K with company matching, employee discounts, internal and external developmental opportunities, and more.

Skills

Excellent written and verbal communication skills to all levels of the organization

Expertise in Project Management

Magnificent multi-tasking is a must.

Outstanding Organizational skills

Data driven and analytically minded.

Cutting edge computer skills – will need to learn and be competent in different systems.

Responsibilities

Managing day-to-day contractor operations, including hiring, training, disciplining, and managing personnel.

Building and maintaining strong client relationships, ensuring client satisfaction and retention.

Coordinating support services and resolving operational issues to optimize account performance.

Meeting or exceeding cost-saving and operational efficiency goals while prioritizing exceptional customer service.

Maintaining weekly operating schedules and overseeing payroll completion for contractor personnel, with availability for after-hour emergency response.

Communicating and implementing metric and procedural updates with the Client Regional Security Manager.

Monitoring progress on device repairs and managing the Ticketing System.

Reviewing desk journals, tickets, badge logs, and visitor records regularly, reporting deviations and implementing corrective actions.

Compiling data for Quarterly Business Reviews (QBRs) and ensuring contract compliance.

Managing onboarding, training, licensing, and local regulatory requirements.

Tracking alarm violations and managing related reporting and resolutions.

Handling escalated security issues and emergency situations effectively.

Developing staff technical and professional skills through coaching, counseling, training, and performance evaluations.

Maintaining accurate records of contractor personnel and ensuring compliance with company policies.

Meeting staffing requirements and conducting site-specific training and annual refresher courses.

Developing and maintaining operational procedures and post orders for emergency reference.

Managing uniforms, equipment, supplies, and vehicles, maintaining appropriate inventories and maintenance schedules.

Securitas is committed to diversity, equity, inclusion and belonging in the workplace.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

If you are passionate about event management, detail-oriented, and share our commitment to safety, we invite you to apply today to become a part of the Securitas team.

EOE/M/F/Vet/Disabilities

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About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients assets and people. Our core values – Integrity, Vigilance and Helpfulness – are represented by the three red dots in the Securitas logo. If you live by these values, were looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas core values – Integrity, Vigilance and Helpfulness – are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We dont compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others dont. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.