IT Support Technician

JOB REQUIREMENTS: Overview: This individual will be the primary point of
contact in the IT department for users having issues with computer
hardware, printers, handhelds, tablets or other telecommunication
equipment. This individual will set up and maintain desktops, laptops,
tablets, handhelds and other IT related equipment. Responsibilities:
Install, configure and maintain desktop and laptop PCs and peripherals
such as printers, scanners, and copiers. Install, configure and maintain
application and operation system software as well as relevant updates,
patches, and upgrades. Install and maintain accurate inventory of
software and computer equipment for entire organization. Provide ongoing
technical assistance to all departments in the procurement,
installation, and operation of computer equipment suitable for their
needs. Troubleshoot networks, systems, and applications to identify and
correct malfunctions and other operational difficulties. Apply computer
repairs (in-house and on-site), including hardware replacement,
operating system reinstalls, virus/malware removal, and other computer
repair tasks as needed. Make recommendations on hardware, software,
printers and peripheral parts/supplies as needed. Request quotes from
approved vendors for needed hardware and software. Coordinate and
organize the storage of all IT related equipment and supplies. Recycle
equipment as needed. Research new hardware and software to assist the IT
Department in its innovation/development. Bruno is an equal opportunity
and affirmative action employer which provides a drug-free workplace. We
encourage minorities, women, veterans and individuals with disabilities
to apply. We do not discrimination on the basis of race, color,
religion, gender, sexual orientation, gender identity, national origin,
veteran or disability status or any other characteristic protected by
law. Reasonable accommodation will be provided to individuals with
disabilities to work through the application process. To request
accommodation consideration, please call 262-567-4990 and ask for Human
Resources or email human.resources@bruno.com . OTHER
EXPERIENCE AND QUALIFICATIONS: Education and Experience: Requires
Associate Degree in the computer sciences. Two to five years of
professional service related to end user IT hardware and hardware
diagnostics required. Strong understanding of desktop operating systems,
networking principles and MS applications. Skills and Abilities: Provide
a high level of customer service in resolving hardware related service
requests. Ability to problem-solve, capable of managing multiple
priorities, work independently and take initiative. Working knowledge of
PC hardware components, operating system software, application software
or software development. Technologies (Hardware/Software): Desktops,
laptops, tablets, printers, scanners, multi-function devices, virus
protection software, Microsoft Office Suite, Microsoft Windows. Working
Conditions/Physical Demands: Regular office environment 70% Exposed to
industrial conditions 30% While performing the duties of this job, the
employee is regularly required to sit; use hands to finger, handle, or
touch; and talk or hear This job requires moving from the offices to
various production areas Must lift up to 50 pounds occasionally
APPLICATION INSTRUCTIONS: Apply In Person: Bruno Independent
Living Aids, Inc. 1780 Executive Dr Oconomowoc, WI 53066 Mail a Rsum:
Attn:Human Resources Bruno Independent Living Aids, Inc Oconomowoc, WI
53066 E-Mail a Rsum: human.resources@bruno.com Fax a Rsum: (262)
953-5523 E-Mail a Work Application: human.resources@bruno.com Apply
Online:
https://careers-bruno.icims.com/jobs/2931/it-support-technician/job