Collections Representative

JOB REQUIREMENTS: Overview Snap-on Industrial is seeking a great
candidate to join our team. This position will focus on facilitating the
resolution of open receivables and root causing disputes in order to not
only collect payment from customers, but to identify process improvement
opportunities. Must have previous credit and collections work experience
in a mid-sized to large corporation, as well as a passion for problem
solving. Responsibilities Manage a portfolio of 900-6,000 past-due
accounts at any given time, with past-due balances ranging up to $1
million Perform account/payment reconciliation Coordinate with internal
and external parties to resolve disputes behind aging invoices Analyze
issues at the root cause for nonpayment, and work with appropriate
parties to improve these processes moving forward Communicate with
customers by phone and e-mail regarding amounts due or past due and
establish strong business relationships. Diffuse and resolve challenging
customer service situations Document daily collection activities
Identify, document and recommend delinquent accounts requiring external
collection efforts and which could create bad debt or financial exposure
Review, prepare, analyze and document accounts receivable aging reports
and other ad hoc reports Meet collection targets as defined by finance
department Follow the procedures and protocol established by the company
All other duties as assigned Qualifications Minimum 1- 3 years of
related credit and collection experience in a mid-sized to large
corporation Associates degree in Accounting, Finance or other related
field preferred or equivalent work experience Two years of experience
preferred Resourceful and adaptable to meet evolving business needs
Excellent written and verbal communication skills showcasing an ability
to effectively communicate with different levels of management
Inquisitive and proactive while considering multiple perspectives to
solve complex problems Independent with the ability to partner with
appropriate resources as required Future-focused decision maker with a
solutioneering mindset. Able to carefully consider options, pinpoint
patterns, review statistics, conduct impeccable research, and analyze
choices before taking action Proficient with Microsoft Suite software
including intermediate to advanced Excel skills Ability to quickly learn
and apply knowledge related to multiple software programs: ERP, customer
relationship management, supplier solutions, etc Ability to work
overtime, up to 10% Snap-on offers a competitive compensation package
and a complete benefits package which includes which includes medical,
dental, vision, life insurance, an employee assistance program (EAP), a
401k Savings plan, a pension plan, a legal services plan, an employee
stock purchase plan, a discount on Snap-on products and more. Snap-on
offers a drug free work environment and welcomes all qualified
candidates to apply. Snap-on is an Equal Opportunity Employer,
Minority/Female/Disabled/Veteran. APPLICATION INSTRUCTIONS:
Apply Online:
https://www.aplitrak.com/?adid=YmJnZW5lcmljLjAxMTkxLjg3NzBAc25hcG9uY29tcC5hcGxpdHJhay5jb20