Patient Services Manager 2

Unit Description

Grow your career and develop a team that shares your desire to make a difference!

Sodexo is seeking a Patient Services Manager 2 at Abbott Northwestern Hospital located in Minneapolis, MN . The ideal candidate must be willing to work either 5 am-2 pm or 12 pm-9 pm.

Perks include:

Comprehensive benefits that start day 1 of hire

3 weeks paid vacation your first year

Tuition reimbursement and growth opportunities

The successful candidate will:

evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;

oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;

collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;

perform tray assessments to ensure food quality and presentation and tray accuracy;

exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or

perform management functions that include direct supervision of hourly associates including employee development.

Is this opportunity right for you? We are looking for candidates who have:

excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;

passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;

knowledge of nutrition and specialized diets;

experience with oversight of diet offices; and/or

strong management skills, preferably in healthcare.

Learn more about Abbott Northwestern Hospital HERE (https://www.allinahealth.org/abbott-northwestern-hospital)

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

What We Offer

Compensation is fair and equitable, partially determined by a candidates education level or years of relevant experience. Salary offers are based on a candidates specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

Medical, Dental, Vision Care and Wellness Programs

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Qualifications & Requirements

Basic Education Requirement – Associates Degree or equivalent experience

Basic Management Experience – 2 years

Basic Functional Experience – 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Location US-MN-MINNEAPOLIS

System ID 976808

Category Food Service

Employment Status Full-Time

Posted Range $47800 to $72270

Company : Segment Desc HOSPITALS

On-Site