Armed Physical Security Officer

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Armed Physical Security Officer

Overview

• Physical security and compliance security officer, maintains and monitors physical security policies, standards, and best practices

• Abides by Security guidelines relative to armed security standards to provide safety and security of staff and assets

• Assists employees and guests

Responsibilities

• Interaction with employees and guests, provide direction on security policy and visitor directions as needed

• Operational use of security systems

• Compliance with security operating guidelines

• Coordinates/Dispatches emergency responses to all security events

• Ensures proper escalation of any security related issues

• Resolves complex customer service issues

• Monitors response to access control, fire detection and CCTV systems

• Building Patrols and mobile patrols as required

• Grants ID badges to staff as needed

• Initiates Incident Report investigations and provides detailed reports

• Respond to emergency dispatch, response and mitigation relative to security, fire or EMS response

Experiences/Requirements

• Minimum of one year of service as an Active or retired law enforcement officer, corrections officer or military service member.

• Minimum of 1 year as an armed security officer in good standing and an Associate degree (or 60 credits) or higher in law enforcement or criminal justice.

• Active Driver’s license

• Physically fit enough to walk building patrols

• Minimum High School graduate or Equivalent

• Graduate of a Certified Public Safety Academy (military or civilian) in law enforcement, adult corrections, firefighting or emergency medical field.

• Represents MasterCard while interacting with Fire, EMS and Law Enforcement liaison at State and Local levels

• Strong Customer Service Skills

• Formal and ongoing Security Training

• Complex problem solving

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonableaccommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.