DD HH Facilitator- Remote (Kansas City and surrounding counties: Platte, Clay, Ray, Jackson, Lafayette, Cass, Johnson, and Bates)

Job Description:

Job Title: Facilitator

Location: Kansas City, Missouri and surrounding areas

Employment Type: Full-time

Remote Position

Job Summary:

Are you passionate about making a difference in healthcare? Join our team as a Facilitator and play a crucial role in our Health Home program! Were seeking an organized, detail-oriented individual with excellent communication skills to help coordinate care and improve outcomes for our clients. This position offers the opportunity to:

Work with a dedicated healthcare team

Gain valuable experience in healthcare administration

Directly impact the well-being of those we serve

Develop skills in care coordination and reporting

Contribute to improving community health outcomes

As a Facilitator, youll be responsible for managing day-to-day tasks, tracking client activities, and submitting reports to the Department of Mental Health. Youll serve as a key resource for the Healthcare Homes team and other clinical teams, ensuring smooth operations and compliance with regulations. This role requires a compassionate individual who can balance administrative duties with the mission of providing quality care to those in need.

The Facilitator position offers…

All-Inclusive Employee Benefits Package – A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more

Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits

Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

Workplace Culture – An environment cultivating employee wellbeing, valuing each individuals humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

Coordinate day-to-day tasks of the Health Home program, ensuring efficient operations

Track client activities and prepare monthly reports for the Department of Mental Health

Provide clerical support and assistance to the Healthcare Homes Director and team

Maintain user accounts and monitor agency usage as a Cyber Access Practice Administrator

Offer technical support for Care Manager and Cyber Access systems

Ensure timely completion and submission of required client screenings and reporting measures

Attend state-required meetings and trainings to stay current with program requirements

Collaborate with the Quality Assurance team to maintain compliance with established procedures

Assist in distributing reports to treatment teams and community providers as needed

Education and/or Experience Qualifications:

High school diploma or GED required

Additional Qualifications:

Proficiency in Microsoft Office and Microsoft Access

Excellent communication and organizational skills

Ability to implement innovative programs and adapt to changing requirements

Must complete New Hire Orientation and all required training, including Relias, at the beginning of employment and annually thereafter

Valid drivers license, acceptable driving record, and current auto insurance required

Must successfully pass a background check, including criminal record and abuse/neglect screening

Physical ability to sit and stand for extended periods (2-4 hours), occasionally lift up to 50 pounds, and perform other essential job functions

Keywords: Healthcare, Facilitator, Health Home, Care Coordination, Medical Records, Healthcare Administration, Patient Care, Cyber Access, Care Manager, Healthcare Compliance

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Firefly is a Smoke and Tobacco Free Workplace.