Supervisor-Patient Support

Description

ESSENTIAL FUNCTIONS:

Provide medical or therapeutic care, direct and indirect diagnostic and therapeutic procedures to patients, following the instructions of physicians or other health practitioners.

Coordinate the work and activities of assigned staff, including setting performance expectations in the day-to-day operations of the unit.

Provide guidance and direction to staff and encourage/build mutual trust, respect and cooperation among team members.

Assist patients with their daily living activities and administer basic health care or treatments.

Participate in therapeutic or recreational group.

Oversee admitting and discharging.

Monitor physical and emotional well-being of patients and report unusual behavior or physical ailments to appropriate staff. Prepare and maintain records of progress and services performed.

Observe and influence the behavior of the patients by communicating, interacting with them, teaching and counseling.

Encourage patients to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills or develop social relationships and teach strategies to promote patient wellness and independence.

Lead or co-lead individual or group sessions as part of specific recreational or therapeutic procedures.

Collaborate with other staff in working with the population of the facility to treat, rehabilitate and return patients to the community.

May provide transportation for patients as needed.

Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Qualifications

Skills

Required

Safety Minded: Expert

Problem Solving: Advanced

Planning & Organizing: Advanced

Oral Communication: Expert

Leadership: Advanced

Customer Focus: Expert

Communication: Advanced

Attention to Detail: Advanced

Behaviors

Required

Team Player: Works well as a member of a group

Leader: Inspires teammates to follow them

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Preferred

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)