Technical Writer

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

Career development with an international company where you can grow the career you dream of.

Free medical coverage for employees via the Health Investment Plan (HIP) PPO

An excellent retirement savings plan with high employer contribution

Tuition reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program and FreeU (https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit – an affordable and convenient path to getting a bachelor’s degree.

A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out in our facilities of Irving TX in the Diagnostics Division.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

What You’ll Work On

Primary function is to develop technical documentation for automated IVD systems. This includes preparing technical documentation to

support domestic and international regulatory submissions; market labeling; clinical labeling; troubleshooting guides; training aids; and

customer communications for diagnostic assays and instruments.

Core Job Responsibilities

Developing operations manuals and processing translations in a content management system (CMS).

Collaborating with a team of subject-matter experts (SMEs), editors, graphic designers, and information architects.

Editing text for spelling, grammar, style, and general clarity.

Optimizing content organization and ensuring consistency in tone and presentation.

Identifying problematic usage of grammar, punctuation, abbreviations, and terminology.

Identifying inconsistencies in common outputs across product lines.

Reviewing graphics for accuracy, correct positioning, and layout.

Applying proofreading techniques and markup to rigorously compare documents for accuracy and conformance to content and format.

Incorporating all required changes for a product release and documenting reasons and justifications for each change.

Processing manuals for review and approval according to procedures.

Learning how to use in-house tracking and product management systems.

Responsible for implementing and maintaining the effectiveness of the quality system.

Online help development responsibilities include executing software development life cycle activities in line with secondary labeling activities

from software requirements; design; and implementation through design verification. Must verify that information is presented in a clear;

complete; accurate; and concise manner. Responsible for developing all software components of online help using current software

technologies.

Primary areas of responsibility are as follows:

Secondary Labeling

Design and develop technical documentation according to plans and practices

Design and develop process; tools; and techniques to support availability of technical documentation in various formats

Design and integrate multimedia elements (graphics; videos; animations; sound) for technical documentation

Develop technical content to support product documentation

Ensure technical documentation receives appropriate level of review; approval; and verification based on Q-docs

Perform CM for documentation work products

Secondary Labeling Translation

Creating redline packages

Coordinating graphic updates

Facilitating resolution of content questions; formatting problems; and conversion issues for technical documentation in various formats

Facilitating functionality verification (create protocols; perform informal testing debug; perform formal testing; audit objective evidence; create data package summaries)

Communicate concerns; priorities; plans; and practices through regular e-mails and conference calls.

Maintain CM for translation files

Responsible for fault isolation; troubleshooting; and root cause analysis activities during system integration and testing for systems in development and on-Market.

Responsible for implementing and maintaining the effectiveness of the quality system.

Position Accountability / Scope

This is an entry level individual contributor position. Activities will be under the guidance of a more senior Online Help Developer or Manager.

Accountable for meeting deliverable commitments including schedule and quality requirements. Must have skills to plan and schedule own

work activities; coordinate activities with Subject Matter Experts and other Online Help Developers; and review other Online Help

Developers’ work.

Required Qualifications

Degree in English language, Journalism, or Technical writing, or equivalent writing experience.

1 year experience covering the entire software lifecycle (requirements definition through verification) in a team environment.

1-3 years experience in Technical Writing.

Requires experience with Microsoft Windows applications.

Preferred Qualification

Excellent writing and communication skills

Ability to meet deadlines and work well under pressure

Attention to detail and ability to recognize patterns

Critical thinking and problem solving

Strong organizational and time management skills

Experience with DITA XML a plus

Experience with a CMS (preferably a component content management system) a plus

Experience in the medical device industry a plus

Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com (http://www.abbottbenefits.com/pages/candidate.aspx)

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $64,000.00 – $128,000.00. In specific locations, the pay range may vary from the range posted.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com