Business Management Leader

About this role:

Wells Fargo is seeking a Business Management Leader who will be responsible for supporting a key business services horizontal function, focusing on key business functions: executive communication. The key stakeholders this role will support are the head of TCOO (Technology for the Chief Operations Office), their direct reports, and Chiefs of Staff, with extended responsibilities covering all team members. This leader will need to work in a highly matrixed environment, and support and coordinate with both internal and external horizontal and vertical partners to drive efficient operation of the organization. The candidate must be comfortable with ambiguity and thrive on solving complex technology, business and process problems.

In this role, you will:

Oversee management routines in the development of content orchestration for executive presentations, reports, and other materials to communicate strategy, outcomes, and progress

Manage and develop a specialized Technology Business Services team with a focus on delivering moderate to high complexity service for cross functional stakeholders and internal partners associated with the functional area or who are affected by its outcomes

Identify and recommend opportunities for process improvement and risk control development by utilizing research and data in addition to in depth understanding of organizational goals, priorities, and technology while developing executable strategies and plans

Lead innovation initiatives, identifying new opportunities and leading transformative projects that enhance TCOO

Lead Technology Business Services team by making strategic decisions to resolve complex issues to meet high risk deliverables with fast turnaround

Interpret and develop range of policies and procedures for technology business functions with moderate to high level of complexity and risk

Collaborate with and influence all levels of professionals including technology industry leaders, financial industry leaders, analysts, and regulators, as well as interact directly with more experienced leadership and executive management

Develop and guide a culture of talent development to meet business objectives and strategy

Develop and implement operational plans that align with business objectives while maintaining focus on scalability and agility

Required Qualifications:

8 years of Technology Business Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

4 years of Management experience

6 years of experience creating executive level dashboards, analytics, and reports using advanced visualization tools

6 years of senior leadership experience collaborating at the executive level

5 years of experience creating, managing and executing communication strategies

Desired Qualifications:

Ability to synthesize complex technology plans into executive level communications with business language

Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders

Strong communication skills and ability to articulate complex material to a diverse audience

Ability to translate and present complex data in a manner that educates, enhances understanding, and influence decisions

Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives

Ability to research, compile, and present critical operational data in executive summaries

Experience with user centered design principles

Experience navigating through ambiguity

Strong creative and strategic thinking skills

Strong collaboration and partnering skills

Job Expectations:

Communicate with, challenge, and influence executives in both technology and the business, as well as third parties which may be critical to delivery.

Support communications content & channel management activities such as town halls, newsletters, executive level presentations and strategy decks

Drive all business routines such as the Monthly Business Review (MBR) and MBO goal setting

Coordinate key leadership events such as Leadership offsites, guest speakers, on location site visits

Support group SharePoint identity management, change management messaging, and support of general group communications

Build strong internal relationships while working in a highly visible, fast paced environment.

Job Address:

300 S Brevard St, Charlotte, NC

6051/6061 N State Hwy 161 IRVING, TX

150 E 42nd St, New York, NY

Salary:

$173,300-$359,900 (all posted locations)

This position is not eligible for Visa sponsorship.

Hybrid schedule (3 days in office, 2 days remote)

Relocation assistance is not available for this position.

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$173,300.00 – $359,900.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits – Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

Health benefits

401(k) Plan

Paid time off

Disability benefits

Life insurance, critical illness insurance, and accident insurance

Parental leave

Critical caregiving leave

Discounts and savings

Commuter benefits

Tuition reimbursement

Scholarships for dependent children

Adoption reimbursement

Posting End Date:

17 Oct 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Company: WELLS FARGO BANK

Req Number: R-408886-2

Updated: Wed Oct 16 01:42:40 UTC 2024

Location: IRVING,Texas